Sr. Reporting Business Analyst - Clinical
Northeast Georgia Health System, Inc Athens, GA Full-Time
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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
Analyst- Sr. Reporting Business
Job Summary:
The Reporting Business Analyst Sr. is a senior member of the Data and Analytics Team and is responsible for assessing customer analytic needs and providing guidance on best possible course of action to address. The Report Business Analyst Sr. will be familiar with end-users’ workflows and well-versed in the complete catalog of NGHS' Analytics tools in order to be able to align the customers business requirement with the analytic solutions most appropriate for meaningful, actionable intelligence.   This role will have primary responsibilities for real-time or near real-time applications reports that are generated from the Epic production database using Reporting Workbench, develop custom metrics & RW SQL reports as well as operational dashboards using Radar.  This role will have extensive interaction with operational team members and leadership and will be tasked with analysis of business data and analytics requirements, and the transformation of those requirements into analytics solutions. The Reporting Business Analysts will also partner with the NGHS Technical Training team to develop and Implement training and documentation solutions that enable business stakeholders to get the most out of self-service analytics tools, such as Slicer Dicer and Qlik Sense. Reporting Business Analyst Sr. will also be instrumental in establishing and enforcing best practices, mentoring junior analyst team members in both the technical and functional areas. This Reporting Business Analyst Sr. will also work closely with the manager in prioritizing the intake of requests, enhancements and projects. This person should also be able to keep up with Epic updates and plan for retiring legacy assets and converting them to new tools & technologies. Strong project management skills; ability to formulate action plans and timelines and to execute those plans; ability to manage multiple initiatives simultaneously. Strong analytical skills to interpret, adapt, known methods, system procedures or operating concepts to new situations. Relies on extensive experience and judgment to plan and accomplish goals.  Performs a variety of complex tasks.  A wide degree of creativity and latitude is expected. Demonstrated ability to achieve results through team efforts, willingness to challenge established practices draw relevant conclusions.  Leads and coaches team members to achieve goals, objectives and personal growth.
Minimum Job Qualifications:
• Bachelor’s Degree.
• A minimum of 6 yrs. experience with various BI and other analytic reporting software applications with at least 2 of these years in EPIC Reporting Workbench reports and radar dashboards.
• Prior experience providing production level support and/or development in business intelligence (BI) environments.
• Excellent SQL skills - with the ability to write complex queries that perform well against high volume datasets.
• Strong knowledge and experience in data warehouse concepts, enterprise data management practices, participation in strategy discussions is needed.
Licensure or other certifications:
• Epic Cogito fundamentals, Cogito Tools Administration, Clarity Data Model, Caboodle Data Model and one of the two (clinical/access data model) certifications/accreditation required.
(Additional applicable software experience will be considered). (must be obtained within 12 months of date of hire).
Job Specific and Unique Knowledge, Skills and Abilities
• Excellent analytical and interpersonal skills; demonstrated ability to work with management and customers; proven ability to work independently or as a team member; strong problem solving and troubleshooting skills; ability to translate complex information into simpler terms and concepts.
• Excellent communication (written, verbal and presentation) and people-facing skills, proven ability to maintain positive peer, customer relationships, interacting positively and productively with teams across organizational lines.  Demonstrates skills in critical thinking, and consensus and relationship building.
• Understanding of the full reporting delivery life cycle, from requirements definition to report development and testing required as well as understanding of data management best practices and proper use of data management technologies.
• Experience in creating and maintaining reports that summarize data to be used by management.
• Must be able to function in dynamic environment subject to changes in schedules and priorities, working on multiple projects/ issues concurrently. Responsibilities may require evening and weekend work in response to needs of the systems supported.
• Knowledge of clinical documentation and orders databases, data conversion models, workflows, master files, category lists, synonyms and preference lists.
• Ability to perform job duties independently with minimal supervision and assist other team members in leading complex projects from inception to completion.
• Leads team in intake management and assists team members as needed to be sure priorities are aligned and followed up on efficiently.
Essential Tasks and Responsibilities
• Maintains a service oriented approach with customers, providing follow up and responding to issues/ concerns in a timely manner.  Answer staff and client questions in person, via email and via phone.  Provide after-hours on-call support on a scheduled basis.  Responsible for ensuring service level agreement adherence.
• Creates standard or custom reports, dashboards, views, etc. summarizing clinical, financial, or operational data for review by executives, managers, physicians and other stakeholders using the Epic Cogito BI tools (Reporting Workbench, Radar, or Slicer Dicer) or Qlik Sense.
• Utilizes the report request and development process, including the development of an understanding of a report request, assessment of the appropriate tool to be used to provide the data, creation of a report specification in partnership with the operational stakeholder and application analyst, development of the report and validation of the report by the operational stakeholder to ensure quality, timeliness and accountability.
• Partners with operational stakeholders to understand current reporting, analytics and data needs/requests and help determine the best approach to meeting those needs.
• Prepares and maintains key documents and technical specifications for new and existing solutions.
• Partners with the Epic application teams to ensure that roles/security templates or end users in Epic have the appropriate access to reports and dashboards.
• Works closely with end-users to identify and explain data and reporting discrepancies.
• Plan and execute for retirement of legacy tools (Crystal reports) and conversion to evolving technologies (RW SQL, Qlik etc.).
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Recommended Skills
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