BUSINESS OFFICE SUPERVISOR Professional Non-Clinical Hours: M-F 8AM - 4:30PM Days - Full-time Paygrade/Wages/Salary Info: OH 2013-74 - 45015A
Job Summary Supervises daily staff activities for the Billing office. Prepares, reviews, and submits billing claims. # Job Responsibilities Determines, coordinates, and supervises daily staffing assignments and levels. Provides leadership, orientation, training, coaching, and mentoring to staff. Assists with performance evaluations and corrective actions. Assesses quality of services delivered and facilitates staff development programs. Ensures staff compliance with departmental and organizational policies, procedures, and protocols. Performs staff responsibilities as needed to fulfill required service levels. Leads the handling and resolution of complex issues and complaints. Assist in the preparation of reports and analyses, setting forth progress, adverse trends, and appropriate recommendations or conclusions. Approves various transactions including refunds, allowances, discounts, and write-offs per hospital policies. Evaluates and processes insurance denials and late insurance claims information. Qualifications Associate#s degree or higher in related field required upon hire A combination of education, training and experience may be considered in lieu of degree. A minimum of 2 years# relevant experience required No licensure/certification/registration required Skills and Attributes Requires critical thinking skills and decisive judgment. Works under minimal supervision. Must be able to work in a stressful environment and take appropriate action. Physical Demands Standing: Occasionally Walking: Occasionally Sitting: Frequently Lifting 0-25 lbs: Rarely Lifting 25-75 lbs: Never Lifting over 75 lbs: Never Carrying 0-25 lbs: Rarely Carrying 25-75 lbs: Never Carrying over 75 lbs: Never Pushing/Pulling 0-25 lbs: Rarely Pushing/Pulling 25-75 lbs: Never Pushing/Pulling over 75 lbs: Never Climbing: Rarely Bending/Stooping: Rarely Kneeling: Rarely Crouching/Crawling: Rarely Reaching: Occasionally Talking: Frequently Hearing: Occasionally Repetitive Foot/Leg Movements: Never Repetitive Hand/Arm Movements: Frequently Keyboard Data Entry: Frequently Running: Never Vision: Depth Perception: Frequently Vision: Distinguish Color: Frequently Vision: Seeing Far: Frequently Vision: Seeing Near: Frequently Owensboro Health Core Commitments INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers. RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community. TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future. INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health. SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do. EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.