JobsEQ by Chmura Logo

Video Production & Associate Experience Specialist


Location: 625 Westport Pkwy Grapevine, TX 76051
Type: Full-Time, Non-Remote
Posted on: August 1, 2022
Job Type: Full time
Description:SUMMARYWorking with general supervision, the Video Production & Associate Experience Specialist will oversee all aspects of our video production strategy, as well as assist with internal communications and associate engagement projects. This role interacts with a supervisor several times a week, perhaps daily, to receive guidance and feedback.ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*Identify impactful weekly content designed around storytelling principles to personalize the narrative in a way that resonates, is relatable, and captures GameStop’s culture and valuesDirect, shoot, and capture great performances/stories from internal staffCapture video content during live events, behind-the-scenes and in scripted environmentsCapture and cleanly key green screen shootsQuickly and efficiently edit high-quality video for internal distributionWith supervisor vision, assist with monthly webinar scripting and video production, and executive presentation assistance for employee eventsIn partnership with the Store Training specialist, plan, script, produce, film, and edit necessary Store training videosWell versed in equipment and processes to execute live streaming and online productionsFoster strong relationships with internal stakeholders to develop clear, consistent, and creative stories, that drive strategic business objectivesWith supervisor guidance, moderate associate comments and feedback on internal communication channelsPartner with the Creative Services team to develop complementary visuals and videos for internal use, when appropriate, like managing posters, acrylics, and internal TVs throughout the buildingAssist Sr. Specialist Communications, Events & Engagement with high priority engagement projectsCollect and analyze data to support internal stakeholders in understanding performance of communications' tactics, adjusting strategies and optimizing approaches Due to the nature of our associate engagement and experience projects including national video content, and in-person events, some evenings, weekends, and travel may be required (less than 10%)General Duties/ResponsibilitiesMust be creative, resourceful, independent, and function well in a fast-paced, go-getter environmentManage relationships in a manner acceptable to others and to the organizationAdhere consistently with all organizational policies related to our respectful workplaceDemonstrate a consistent commitment to associate-focused service by prioritizing associate-based requests, responding quickly and favorably to associate-based feedback, and proactively seeking ways to help associates tell impactful storiesWork collaboratively with others within and outside of his or her function to achieve goals, simple processes, reduce costs, prevent loss, and to ensure that work is completed safely, accurately, and on timeResponsible for adhering consistently with all employment policies as stated in the employee handbook provided by his or her supervisorModel the high level of customer service expected of all GameStop associates including, but not limited to, responding to voicemails and emails within organizationally defined timeframes, completing projects as committed, responding to others’ feedback appropriately, and making optimal use of organizationally limited resources by offering assistance to other functional teams when appropriateModel team commitment by adhering to the team's expectations and guidelines; fulfilling team responsibilities; and demonstrating personal commitment to the team by being cooperative, collaborative, and flexibleRELATED COMPETENCIESVideo Production- Superior camera skills with creative eye and working knowledge of various types of camerasCurating Content: Candidates must demonstrate skill in working on multiple digital platforms and with varied means of storytelling, including video, podcasts, infographics and moreCommunication- Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the messagePlanning and Organizing- Identifies more critical and less critical activities and tasks; adjusts priorities when appropriateCustomer Focus- Ensuring that the customer perspective is a driving force behind decisions; crafting and implementing service practices that meet customers’ and organization’s needsContinuous Improvement- Reviews processes to determine any gaps between current outputs and expected requirementsBASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)Bachelor’s degree in Video Journalism, Video Production; at least three years of additional related experience may be considered in substitution1-2 years experience in video production, post-production and related experienceCommunications experience a plusPortfolio of videographyMINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIESProficient networking skills Proficient organizational skills with the ability to work under high pressure and handle multiple tasks concurrentlyPossess proficient analytical, problem solving, and decision-making skillsProficient ability to maintain stable performance under pressure or opposition; such as time pressure or ambiguityProficient ability to communicate effectively with others using spoken and written EnglishProficient ability to work collaboratively with others; conduct working relationships in a manner acceptable to others and to the organizationProficient knowledge of Windows-based business computers and Microsoft Office programs; specifically, Access, Excel, Outlook, PowerPoint, and Word Proficient knowledge of Adobe CC Suite including Adobe Premier, Adobe Photoshop, and Adobe After Effects.Demonstrated ability to model customer-focused behaviors leading to outstanding customer experiencesConsistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilitiesPLEASE INCLUDE a portfolio of your work.#LI-KA1