Guest Services Rep
Fairfield Inn & Suites by Marriott Athens-University Area
Athens, GA 30606
From $12 an hour - Full-time, Part-time
Job details
Salary
From $12 an hour
Job Type
Full-time
Part-time
Qualifications
• High school or equivalent (Preferred)
• US work authorization (Preferred)
Benefits
Pulled from the full job description
Employee discount
Flexible schedule
Health insurance
Health savings account
Paid time off
Full Job Description Duties:
Serves guests by completing registration; controlling room assignments.
Welcomes guests by greeting them; answering questions; responding to requests. Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards. Establishes credit by verifying credit cards or obtaining cash. Directs guests to room by showing location on hotel map; calling bellhop. Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc. Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel. Maintains records by entering room and guest account data. Collects revenue by entering services and charges; computing bill; obtaining payment. Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements. Secures guests' valuables by placing valuables in safe deposit box. Contributes to team effort by accomplishing related results as needed.
Light Housekeeping duties in common areas and security property walks as needed
Available to work all shifts and may include extended hours
Able to push and pull 25 to 50 lbs for short distances.
Bilingual ( Spanish/English) is a plus
Must maintain proper attire and appearance
Skills/Qualifications: Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
• Employee discount
• Flexible schedule
• Health savings account
• Paid time off
Schedule:
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability
Education:
• High school or equivalent (Preferred)
Work Location: One location
Hiring Insights Hiring 3 candidates for this role
Job activity Posted 2 days ago