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Full Time Member Service Representative

Owensboro Federal Credit Union

Location: Owensboro, KY 42301 (Wesleyan-Shawnee area)
Type: Full-Time, Non-Remote
Posted on: July 26, 2022
This job is no longer available from the source.
Full Time Member Service Representative
Owensboro Federal Credit Union
Owensboro, KY 42301
$12 - $14 an hour - Full-time
Job details
Salary
$12 - $14 an hour
Job Type
Full-time
Qualifications
• High school or equivalent (Preferred)
• Banking: 1 year (Preferred)
Benefits
Pulled from the full job description
401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance
Full Job Description We are looking for a Member Service Representative to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our member’s satisfaction. You must be comfortable making transactions, communicating with different types of members and promote credit union’s products/services. Excellent Benefits Package offered.
Responsibilities
• Conduct credit union’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc.)
• Assess customer needs and introduce new products and services.
• Go the “extra mile” to build trust relationships, member loyalty and satisfaction
• Comply with regulatory requirements
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Resolve members’ issues and provide relevant information
Skills
• Proven working experience in banking, personal banking, retail banking or financial services preferred.
• Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
• Strong communication and time management skills
• Member satisfaction-oriented
• Attention to detail and mathematical skills
• Excellent sales skills
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
Schedule:
• 8 hour shift
Education:
• High school or equivalent (Preferred)
Experience:
• Banking: 1 year (Preferred)
Work Location: One location
Hiring Insights Hiring 1 candidate for this role
Job activity Posted 1 day ago