Job Type: Full time
Employment Type:Full timeShift:Day ShiftDescription:Duties & Responsibilities:•   Establishes and maintains policies, standards and programs for the provision of optimal, cost-effective nutrition care to patients/residents. This includes coordinating and directing patient service activities and determining and implementing appropriate staffing levels.•   Develops goals and objectives for Patient Services to maintain high quality care.•   Utilizes equipment, resources and programs to provide efficient and high quality care.•   Supervises hires, evaluates and trains employees within the Patient Services Department including supervisors, host/hostesses, and room service trayline workers.•   Monitors scheduling of employees by supervisors to assure compliance to budgetary guidelines and adequate staffing of the patient service segment.•   Monitors closely all operation of the patient service function to assure compliance to JCAHO and Metz and client standards to include:o   Close adherence to scheduled time frames.o   Regular scheduling and performance of required sanitation tasks.o   Consistent surveying of the work area to be aware of safety hazards. o   Regular reporting and follow up required assuring timely compliance to requests by the maintenance department.•   Recognizes and adopts activities appropriate to the specific needs of the patient population and demonstrates knowledge of specific issues directly related to age of patient population.•   Establishes and maintains effective working relationships with other facility departments to provide a unified approach to patient care.•   Monitors quality and portion control of food served to patients. Assures accuracy of regular and special diet trays. Initiates and evaluates quality assurance programs.•   Operates area of responsibilities within budgetary restrictions.•   Maintains established systems and training programs to provide a safe working environment. Complies with all OSHA regulations and other local, state and federal government regulations.•   Maintains compliance with Metz’s standards of operation and client contract. Maintains all records and reports necessary to comply with Metz, government and accrediting agency standards, regulations and codes.•   Maintains compliance with all requirements of Federal, State and local regulations and guidelines including the Civil Rights Act of 1964, as amended, the Age Discrimination in Employment Act of 1967, as amended, and the Americans with Disabilities Act, as amended.Position requires a Bachelor’s degree (BA) from a 4-year college or university, plus 2 years’ experience in food service management. Ability to communicate (both verbal and written) effectively with clients, customers of client and support staff.  Ability to write letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style.  Ability to work with mathematical concepts such as probability and statistics.  Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.  Requires management and leadership skills and the ability to work with confidential employee, client and Metz information. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.