Application Analyst Associate
Athens , GA
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Job Description
Posting Details
Posting Details
Posting Number
S08482P
Working Title
Application Analyst Associate
Department
EITS-Web & Mobile
About the University of Georgia
PLEASE NOTE : On December 7, 2021, the federal District Court for the Southern District of Georgia issued a preliminary injunction against enforcing the vaccine requirement for
Federal Contractors pending further review. As a result, the requirements of the Executive Order and associated guidance, including the vaccination requirement for covered contractor employees, are currently not in effect.
The University of Georgia ( UGA ), a land-grant and sea-grant university with statewide commitments and responsibilities, is the state's oldest, most comprehensive, and most diversified institution of higher education (). UGA is currently ranked among the top 15 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University's enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 18 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
About the College/Unit/Department College/Unit/Department website Posting Type
External
Retirement Plan
TRS
Employment Type
Employee
Benefits Eligibility
Benefits Eligible
Full/Part time
Full Time
Work Schedule Additional Schedule Information
Monday - Friday, 8am - 5pm
Position is eligible for remote work.
Advertised Salary
45,000 - 52,000; Commensurate with Experience
Posting Date
05/10/2022
Open until filled
Yes
Closing Date Proposed Starting Date
06/13/2022
Special Instructions to Applicants Location of Vacancy
Athens Area
EEO Policy Statement
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
UGA Statement
PLEASE NOTE : On December 7, 2021, the federal District Court for the Southern District of Georgia issued a preliminary injunction against enforcing the vaccine requirement for
Federal Contractors pending further review. As a result, the requirements of the Executive Order and associated guidance, including the vaccination requirement for covered contractor employees, are currently not in effect.
The University of Georgia is a Federal Contractor as defined by Presidential Executive Order 14042 and subject to the requirement that Federal Contractors must ensure that all covered employees, including those working remotely, are fully vaccinated by January 4, 2022. You may be required to show proof of your fully vaccinated status at the time of your start date, or have received a medical or religious exemption from the fully vaccinated requirement at the time of your start date. For more information regarding the Federal Contractor fully vaccinated employment requirement please visit or call (706) 542-2222.
Position Information
Classification Title
IT Application Support Paraprofessional/Professional
FLSA
Non-Exempt
Job Family
IT
FTE
1.00
Minimum Qualifications
Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
Preferred Qualifications
Experience with C#, Javascript, or Python.
Experience with application support on Linux or Windows servers
Experience with MS SQL or other enterprise database platforms
Position Summary
EITS Web and Mobile Technology is looking for a great communicator and problem solver to join our Enterprise Content Management ( ECM ) Team. This position will have the opportunity to work with academic and administrative units around the UGA campus to support existing business processes and find innovative solutions to new challenges.
We're looking for candidates with backgrounds that include both technical and business concepts, for a role that will be a mix of programming, application management, and client success responsibilities. This is a great chance to gain experience in translating client needs into specific solutions, and working with a qualified team to put these solutions into action.
ECM team members will support the systems and clients for the central document management service at the Unviersity of Georgia, and will also work with other projects including training systems and A.I.-powered chatbots.
Knowledge, Skills, Abilities and/or Competencies
- Demonstrated ability to work with a variety of groups and individuals in a professional setting.
- Demonstrated ability to acquire new technical skills, apply those skills in the development of software solutions, and effectively convey new knowledge to colleagues.
- Demonstrated ability to work independently and complete assigned tasks thoroughly and with attention to detail.
- Knowledge of programming and database concepts and tools
Physical Demands
Sitting for long periods, working with a keyboard, mouse and monitor. May require some moving of equipment and/or furniture. Must be able to accommodate an 8-hour daily work schedule
Is driving a responsibility of this position?
No
Is this a Position of Trust?
Yes
Does this position have operation, access, or control of financial resources?
No
Does this position require a P-Card?
No
Is having a P-Card an essential function of this position?
No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?
No
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)
Yes
Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the website.
Duties/Responsibilities
Duties/Responsibilities
Support the day-to-day operation of EITS enterprise content management ( ECM ) services and other production systems as assigned.
* Work with users as needed to address reported problems or incidents
* Add or modify users in the system as needed subject to approval from departmental leadership
* Plan and carry out required system maintenance as needed
* Schedule meetings with current and prospective clients as needed
* Verify that appropriate regular backups are taking place, and work with Systems Engineering (SE) and Database Administration ( DBA ) teams to periodically verify that backups can be restored successfully if needed
Percentage of time
50
Duties/Responsibilities
Support future operation, expansion, and enhancement of the EITS enterprise content management system and other production systems as assigned.
* Research what systems may potentially be adopted as replacement systems for Content 7 as the needs of the institution evolve
* Work to support the exploration, testing, and procurement of a customer service chatbot solution capable of being deployed institution-wide
* Determine and implement improvements to existing systems related to EITS document management services and other supported systems
Percentage of time
25
Duties/Responsibilities
Carry out testing and communication procedures as needed to support the implementation of application updates or new systems.
* Represent Content 7 and other systems as assigned in Change Management Board meetings to communicate upcoming changes, and to maintain awareness of changes that may affect document management systems
* Present to EITS Leadership Council or other groups about Content 7 or other systems as requested
* Ensure the creation and updating of appropriate documentation on the use, administration, and maintenance of Content 7 and other systems as assigned
* Ensure that Content 7 or other supported systems are appropriately tested following server patching, software updates, network or security hardware maintenance, or other changes that could impact performance or accessibility
Percentage of time
20
Duties/Responsibilities
Other duties as assigned.
Percentage of time
5
The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
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Job Summary
Company
University of Georgia
Start Date
As soon as possible
Employment Term and Type
Regular, Full or Part Time
Required Education
Associate Degree
Required Experience
Open