Teller/Member Service Representative
Evansville Teachers Federal Credit Union
34 reviews
Owensboro, KY 42303
$15 an hour - Full-time
Evansville Teachers Federal Credit Union
34 reviews
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Job details
Salary
$15 an hour
Job Type
Full-time
Benefits
Pulled from the full job description
401(k)
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Show 4 more benefits
Full Job Description
Teller/Member Service Representative (Owensboro, KY area)
ETFCU is currently seeking applicants to fill a full-time Teller/Member Service Representative role. Networking opportunities within the organization are available as this support teller position will be scheduled to “float” primarily to our Owensboro, KY area branch locations and, possibly, assist in our Henderson, KY branch as needed. Candidates will have the opportunity to work with numerous branch managers which fosters future growth potential for those interested in advancement. These candidates must be available to work up to 40 hours per week including Saturdays as needed. Previous financial institution experience is preferred. If interested, please submit an employment application by clicking Apply.
Duties and Responsibilities include but are not limited to the following:
• Serve as a primary Member Service Representative (MSR).
• Meet member needs by maintaining appropriate knowledge of all company products and services.
• Run various member transactions such as deposits, withdrawals, loan payments, credit card payments, transfers, and shared branching transactions with a high degree of accuracy.
• Determine acceptability of negotiable items and place holds on deposited funds when appropriate.
• Learn to identify potential fraud situations and take appropriate action to help protect the member and the Credit Union.
• Learn to recognize member’s needs and recommend appropriate products and services while providing quality member service.
• Strive to balance cash drawer each day.
• Strive to meet MSR cross sell goals and work to support all branch goals and initiatives.
• Assist with processing night drop.
• Assist in balancing branch cash machines.
• Assist members in accessing safe deposit boxes.
• Answer member telephone inquiries.
• Represent the Credit Union to the members in a friendly, positive, and professional manner greeting members as they enter the branch.
• Demonstrate appropriate knowledge of company policies and procedures related to the MSR duties, including security and information security.
• Complete all required compliance training.
• Maintain a high level of confidentiality and security when dealing with member information and agree to shred all papers with confidential information.
• Prepare all daily work items for transfer to the appropriate departments.
Qualifications:
• Must have a HS diploma or GED and be at least 18 years of age.
• Must be able to work a flexible schedule and travel to other office locations when needed.
• Must be able to stand for long periods of time and do some heavy lifting.
• Must have 1-2 years of cash handling experience.
• Banking experience preferred.
Benefits and Compensation:
• Pay: $15.00 hourly
• Bonus and incentive opportunities
• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program
Evansville Teachers Federal Credit Union is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.
Hiring Insights Job activity Posted 1 day ago