Oak View GroupLocation US-KY-Owensboro
Job ID 2022-8340 Group OVG - Venue Management Location Name Owensboro Sportscenter Category Operations Type Regular Full-Time
Oak View Group
OVG360, a division of Oak View Group, is a full-service venue management and hospitality company that helps client-partners reimagine the sports, live entertainment, and convention industries for the betterment of the venue, employees, artists, athletes, and surrounding communities. With a portfolio of more than 200 client-partners spanning arenas, stadiums, convention centers, performing arts centers, cultural institutions, and state fairs around the globe, OVG360 provides a set of services, resources and expertise designed to elevate every aspect of business that matters to venue operators. Service-oriented and driven by social responsibility, OVG360 helps facilities drive value through excellence and innovation in food services, booking and content development, sustainable operations, public health and public safety and more. More information at OakViewGroup.com .
Overview
Summary:
To supervise, coordinate, lead and participate in all matters of facility operations including but not limited to daily maintenance, event set-ups, changeovers, event coverage, and assist in custodial services.
Responsibilities
Essential Duties and Responsibilities including, but not limited to:
• Provide services and supervision in custodial needs of the facility.
• Provide services and supervision in set up and operational needs of the facility.
• Coordinate and participate in preventive and regular maintenance for all facility-related equipment, HVAC, lighting, and plumbing.
• Maintains the building to OVG standards.
• Maintain storage areas and equipment in a neat and orderly manner.
• Maintain safe, secure, and sanitary working conditions and leave work area in a clean and orderly fashion.
• Directs and supervises outside contractors/3rd party vendors.
• Ensures facility rules, regulations, policies and procedures are enforced and adhered to.
• Monitor the compliance of standard operating procedures.
• Supervise and participate in day-to-day operations of the facility.
• Serve as Manager on Duty for office and event hours coverage as required.
• Provide excellent customer service assistance to internal and external clients.
• Assist Director of Sportscenter with event coverage and client access to the building.
• Periodically conducts inventory of all equipment.
• Monitor and maintain custodial supplies inventory and usage. Coordinate supply purchase needs with Director of Operations.
• Maintain all building equipment, tools, and supplies.
• Make recommendations for Capital purchases related to areas of functional responsibility.
• Assist in Operations and Events budget planning.
• Trains part-time and/ or temporary employees in orientation to the building, proper cleaning techniques and schedules, usage and conservation of supplies, operation of equipment, and safety practices.
• Ensure employees have the equipment and resources to perform the job efficiently.
• Maintain employee paperwork including attendance, payroll, disciplinary procedures, etc.
• Conduct staff briefing meetings prior to each shift in order to review and/or distribute work assignments to appropriate personnel to accurately and efficiently set-up, maintain, and tear down events.
• Assist in establishing and monitoring work performance and safety standards.
• Inspects completed set-ups, changeovers, and custodial services for conformance to standards.
• Work with employees to correct deficiencies; implement discipline procedures.
• Responsible for insuring that all daily and periodic tasks are completed as scheduled and according to specified quality standards.
• Other duties and responsibilities as assigned.
Qualifications
Preferred Qualifications
• High School Diploma or GED
• 3+ years of experiecne in facilities operation
• Working knowledge of operations equipment including forklifts, pallet jacks, staging, retractable seating risers, basketball floors, etc.
• Working knowledge of custodial equipment including floor scrubbers and buffers, backpack vacuums, shop vacs, court cleaning equipment, and other equipment .
• Working knowledge of facility and arena operations, changeovers, set ups, maintenance and custodial services.
• Capable of working nights, weekends and holidays, as well as additional hours when needed
• Ability to handle multiple tasks at one time
• Ability to meet deadlines and function in a high-pressure environment
• Forklift certification or ability to become certified within 3 months of start date
• Three years of experience performing facility operations in a sports/events venue
• Experience overseeing and directing staff in performance of conversions and custodial services.
Strengthened by our Differences. United to Make a Difference.
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Vaccination Statement
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.
EEO
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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