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Analyst, Accounts Receivable - TX

XPO Logistics

Location: Grapevine, TX 76099
Type: Full-Time, Non-Remote
Posted on: June 18, 2022
Full Time
Solutions driven success.
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
As the Analyst, Collections, you will be responsible for assisting supervisors in handling daily operations, leading customer account reviews and resolving escalated issues. Become a part of our dynamic team and we'll help you build a rewarding career.
Pay, benefits and more.
We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.
What you’ll do on a typical day:
• Handle customer, sales, pricing, billing, coding, invoicing, and other collections-related escalations
• Manage the accounts receivable (AR) portfolio by analyzing and resolving issues driving delinquency
• Assist collections leadership with managing daily operations
• Develop long-term solutions on accounts that experience recurring past due trends
• Provide temporary assistance with large accounts during higher demands in volume
• Resolve billing discrepancies and cash application errors that prevent prompt customer payments
• Reconcile accounts on a routine basis to ensure credits and payments align with invoicing
• Partner with Sales team, reporting and updating on collection department efforts
• Create, update, and communicate process SOPs and deliver supplemental training to associates
• Provide training and one-on-one coaching to collections staff on handling calls and adhering to processes and procedures to ensure quality control and compliance
What you need to succeed at XPO:
At a minimum, you’ll need:
• Bachelor's degree or equivalent related work or military experience
• 1 year of related work experience
• Experience with Microsoft Office
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
It’d be great if you also have:
• Experience in the transportation industry
• 4 years of experience in AR billing, cash applications and commercial collections
• Experience with Oracle and Highradius
Be part of something big.
We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Location/Region: Grapevine, TX (76099)