• 17-May-2022 to Until Filled (EST)
• Tampa, FL, USA
• $14.00
• Hourly
• Part Time
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Be Part of the Show at the Straz Center for the Performing Arts!
Located in downtown Tampa, the Straz offers flexible hours, event-based schedules including evenings and weekends, and a team-based work environment.
This position is responsible for creating a positive customer experience by providing clients with accurate program & event information, offering additional services to enhance the Straz experience, and assisting with the purchase and/or pick-up of tickets to Center programs & events.
Essential Duties Include:
• Provides superior customer service through face-to-face communication, telephone, online chat, and email.
• Uses a client list for making outbound sales and informational calls as directed.
• Accounts accurately for monies.
• Disperses "Will Call" tickets.
• Creates reservations for Maestro's restaurant and Maestro's Cafe dining facilities.
• Prepares "mailers" and ticket orders for mailing.
• Assists in providing coverage for the Receptionist, answering questions and directing telephone calls appropriately.
• May assist with miscellaneous ticket office projects as directed.
• Required to work evenings and weekends according to business need.
Minimum Qualifications (Knowledge, Skills, and Abilities):
• Excellent verbal communication skills.
• Ability to compose professional and grammatically correct business correspondence.
• Professional and positive communication skills.
• Courteous and friendly demeanor.
• Accurate cash and credit card handling skills.
• Proficiency with basic math computations (making change).
• Ability to respond in a calm and professional manner under stress.
• Computer literate.
Education and Work Experience:
• High School diploma or general education degree (GED).
• Previous customer service experience strongly preferred.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• Must be willing to be fully vaccinated by date of hire , and boosted when eligible, unless a specific exemption or accommodation has been requested and approved based on current local, state, and federal laws.
• Must be willing and available to work on-site.
• While performing the duties of this job, the employee is regularly required to sit for extended periods of time, use the computer and telephone, reach with hands and arms, and communicate both in person and by telephone.
The David A. Straz, Jr. Center for the Performing Arts, Inc. is an equal opportunity employer committed to being an inclusive workplace and strongly believes in the importance of having a diverse group of individuals represented. A ll qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Please visit our website at www.StrazCenter.org to learn more about the Straz Center.
Straz Center for the Performing Arts https://strazcenter.applicantpro.com