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Bilingual Member Service Asst, Receptionist- Ybor Branch

TAMPA BAY FEDERAL CREDIT UNION.

Location: Tampa, FL, 33673, US
Type: Non-Remote
Posted on: May 14, 2022
This job is no longer available from the source.
As a Bilingual Member Service Assistant you will perform receptionist duties by greeting and directing members, addressing vendors and clients, answering phone calls promptly, account changes, debits/ATM’s, payroll/automatic transfer, stop payments, account questions, check orders, and account maintenance. Follow Tampa Bay Federal compliance, procedures, policies regulations and loss prevention.
Member Service Assistant Job Responsibilities:
• Have a thorough understanding of the need of many departments
• Ensures member satisfaction to consistently meet or exceed customer expectations and develop quality member relationships
• Applies thorough knowledge of computer operations in processing multiple transactions both on and offline with speed, accuracy and attention to detail
• Provides product and service information to members in a helpful, professional manner
• Professionally communicates time delays to customers and offers options as appropriate
• Regularly monitors and maintains overall branch appearance that portrays a professional atmosphere
Member Service Assistant Experience:
• Six months to two years of similar or related experience in customer service, including time spent in preparatory positions
• Customer service experience preferred
• Bilingual required
Member Service Assistant Education:
• High School education or GED required
Must be available full days Monday, Wednesday and Friday
Great Benefits Package!
PI177505990
Employment Type: OTHER