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Customer Care Receptionist

Bryan Hindman Electric, LLC

Location: Ruskin, FL, 33570-5347, US
Type: Non-Remote
Posted on: May 17, 2022
This job is no longer available from the source.
Ready to wear the Bryan Hindman Electric sapphire and lime team colors with pride? Let's talk!
About us...
Bryan Hindman Electric is an established company offering a wide variety of services to customers from Sun City Center and Apollo Beach to Riverview and Fishhawk, and everywhere in between! Our specialty is working directly with homeowners in the residential service area. We also work with contractors, realtors, and property managers.
We were honored as Business of the Year by the Greater Riverview Chamber of Commerce and our employees are proud to be a part of our successful team! We have serviced over 15,000 clients but still offer a family atmosphere with a small company feel. Our main office is currently located in Ruskin, Florida. We are excited to announce that we will be moving to our brand-new office in Riverview, Florida in 2022, making our office a central location for our team.
Benefits:
We offer a fantastic benefits package including medical, dental, vision plans and more, complimentary Telemedicine Services and life insurance, and Employee Assistance Program, paid time off, holiday pay and opportunities for bonuses. We even offer a $200 sign on bonus after 90 days!
Responsibilities:
Answer inbound calls in a warm and friendly manner
Determine the needs of the caller and route them to the team member who can best assist them
Assist other team members in making outbound calls and scheduling customer appointments as needed
Use internal software to record messages, access customer information, and view employee schedules
Operate standard office equipment
Complete administrative tasks as required
Qualifications
• Excellent interpersonal skills and the ability to work closely with the Team
• Strong phone skills
• 2-3 years of relevant experience in an office environment
• Proficient in Microsoft Office and the ability to use field management software
• Comfortable in a fast-paced environment and prioritizing tasks without guidance
• High school diploma or general education degree (GED) required
PI177664755
Employment Type: OTHER