NEW
Full Time
Position Title: Office Manager(Tampa)Reports To:Regional Director SoutheastTeam:Southeast RegionJob Location:Southeastern Region Based in Tampa, FLGrade Level:8FLSA Status:ExemptUnion Status:Non-BargainingIntroduction: Church World Service (CWS) is a not-for-profit, faith-based organization transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement and disaster. CWS does not discriminate on the basis of race, color, religion, sex, national origin, gender identity, genetic information, age, disability or veteran status in employment or in the provision of services.Primary Purpose:The Office Manager is responsible for the oversite of the CWS Tampa Office. The Office Manager provides program oversight, promotes involvement of local congregations and community members; supervises staff; completes monthly, quarterly, and annual reports. Represents Church World Service in the Tampa area.Essential Duties:Work with staff, volunteers, and key stakeholders in the local community to ensure that refugees, asylees, and entrants reach the goals of self-sufficiency and adjustment to life in the U.S. through provision of information, services, and referrals.Promote teamwork, coordinate the workload of staff, delegate responsibilities, and hold staff accountable. Communicate regularly with the Regional Director Southeast.In collaboration with the Regional Director Southeast address emergency situations as they arise and mediate conflict as necessary.Perform ongoing analysis of programmatic needs and make recommendations to the Regional Director Southeast.Monitor funding received from CWS and other sources to ensure responsible fiscal administration of programs.Oversee management of direct client assistance and other funds disbursed.Prepare (or oversee preparation of) regular expense reports and reimbursement requests.Assist in the complete programmatic and financial reports for funding sources as required.Conduct regular reviews of client case files to ensure quality in service provision and fulfillment of documentation requirements.Participate in meetings on the national, state, and local levels as necessary. Represent CWS/IRP in interactions with the local community and refugee-related agencies.Provide ongoing training to staff on program developments and service requirements.Work various hours as necessary, including some night and weekend.Perform other duties as requested.Qualifications:Experience in program management, planning, and development required. Previous experience in staff supervision is essential. Superior written and oral communication skills are a must. The successful applicant must have experience working in a multi-cultural environment and must be sensitive to the cultural and linguistic needs of clients. Diplomacy skills are necessary, as is the ability to work cooperatively with a wide range of organizations, including other resettlement agencies and mutual assistance associations, as well as local, state, and federal government agencies. The applicant must demonstrate creativity and initiative and must be able to handle multiple projects and responsibilities simultaneously.Education:Bachelor's degree, or equivalent combination of education and work experience.Experience:Previous work experience with refugee resettlement case management and direct social services required. Supervisory experience required.Other Skills:A high level of computer literacy is required, with proficiency in MS Office (Word, Excel, Access, PowerPoint) as well as internet and email applications. Ability to work with and maintain the integrity of confidential client and financial information. Strong interpersonal, supervisory, and customer service skills required. Strong English writing skills. Spanish and/or Arabic language fluency required.Special Requirements:Covid vaccine required.Must have a valid driver's license.Must complete motor vehicle record check.Must be willing and able to travel.Background check required.CWS' U.S. COVID-19 Vaccination Policy requires all new staff to provide proof of COVID-19 vaccination as soon as reasonable, no longer than 60 days of employment. Any employee who is pregnant, who is nursing, who has a disability, or who has a medical condition that prevents them from safe vaccination, or who rejects vaccination because of sincerely held religious beliefs, may contact the CWS Benefits Administrator to request reasonable accommodation as defined by the Equal Employment Opportunity Commission (EEOC).CWS offers a competitive benefits package that includes:•403 (b) Retirement Plan•Medical, Dental and Vision Insurance•Paid Time Off•Life Insurance and AD•Long Term and Short Term Disability•Employee Assistance Program (EAP)•Health Savings Account•Flexible Spending Accounts•Commuter Benefits
Location/Region: Tampa, FL (33614)