JobsEQ by Chmura Logo

Product Manager

Mitchell Martin

Location: Tampa, Florida
Type: Non-Remote
Posted on: May 15, 2022
This job is no longer available from the source.
Product Manager Tampa, FL | Information Technology | ID:182200
Our client, a banking company, is seeking a Product Manager

Location: Tampa, FL  
Position Type: Contract

Job Summary:

The incumbent will have oversight and experience working in a senior position within the solutions delivery functionality and is required to deem as a seasoned professional for this role. The position will have oversight to a global, continuity of business tool.

Job Responsibilities:
  • Own the product roadmap, execute product strategy, Drive action throughout the organization to get product socialized, Identify process of product development through the entire deployment life cycle
  • Understand changes to product that will impact reporting metrics across all LOBs and reporting teams
  • Develops and considers all application testing schedules and release/patches deployment schedules to ensure no conflicts arise
  • Writing requirements, scheduling deployments, understanding trouble issue tickets and escalation management
  • Oversight and management of all help desk operations and employees
  • Understanding product capabilities, prioritization of enhancements, technology scheduling for releases
  • Experience in communicating product releases with insights on key differentiators and messes across multi lines of business
  • Understanding of organizational learning and methodical transition to BAU process
  • iCoBQ Knowledge
  • Monitoring, tracking, escalation, and reporting, of risks
  • Manage product efficiency and user success - own the business case
  • Manage all aspects of in-life product cycle management, including LOB feedback, requirements, and issues
  • Represent the customer (be a proxy) within the development process
  • Articulate the product vision, Maintain and prioritize the product backlog
  • Participate in daily scrum meetings, planning, reviews and retrospectives
  • Oversight of Product Development and enhancement initiatives, business analysis, planning, execution, and training
  • Stand alone and interaction with other applications and environments
  • Ongoing support Understands Business Requirements Documentation (BRD) development
  • Partners with CSIS, GFT, CTI, interacting with products
  • Product Manager leads the strategy, planning, delivery, marketing and in-life optimization of a product
  • Ongoing user support across all time zones, Ongoing quality and functionality monitoring
  • Program management at the strategic tactical and operational levels
  • Product Management of Enterprise CoB Tools including help desk functions, requirements gathering and creation, testing, and production monitoring
  • Interface with development teams on regular basis to communicate requirements, enhancements, and issues
Qualifications:
  • 6+ years of relevant experience, including infrastructure technology
  • 5-10 years experience in either risk, business continuity, business resiliency or crisis management
  • Experience of technology project management, data modeling and workflow mapping
  • 3+ years experience working with internal/external audit/regulatory groups is preferred
  • Advanced project management, data analysis and reporting ability; with a good understanding of supporting technologies (applications, reporting tools, and data presentation)
  • Experience in Continuity of Business (can be trained (a huge plus)
  • People-focused attitude, with demonstrated positive relationship management and interpersonal skills with colleagues of all levels, background and across all teams
Education:
  • Bachelors/University degree; Master’s degree preferred
  • BA Professional Qualification
Attributes:
  • Excellent influencing and diplomacy skills, with experience of communicating, negotiating and partnering with more senior colleagues.
  • Understanding of the topic and subject matter expertise can be learned - your soft skills and ability to think laterally are critical. These skills combined with a dedication to learning and a true passion for driving improvement are the key attributes.
  • We value inclusion and diversity and so do you.