Starting Salary: $52,000+
The WebstaurantStore is the leading ecommerce website to meet the purchasing needs of the food service professional worldwide. WebstaurantStore, a Clark Associates company, is looking for proactive, detail oriented candidates to join our growing company as a Stock Order Coordinator within our Order Optimization department. This hybrid supply chain role mixes back-end order processing with internal and external customer support functions while focusing on problem solving and process improvement. This part of the supply chain is a key component of growing our business and serving the purchasing needs of foodservice professionals worldwide.
As a Stock Order Coordinator you will:
• Make and execute decisions regarding the best way to fulfill orders
• Collaborate with others in Order Optimization and Logistics to ensure fast processing of orders
• Communicate, primarily through email, with internal and external sources to ensure effective order fulfilment specifically with our distribution centers and purchasing department
• Evaluate current processes and suggest any appropriate improvements to increase efficiency and better the customer experience
• Collaborate with other departments, such as business analysts and in-house development teams, to improve existing software tools and processes that allow the Stock Order Support team to efficiently accomplish daily tasks
• Provide friendly & empathetic communication, primarily through email, to customers on status of orders and assist in problem solving to satisfy their order requirements
• Investigate processing as well as customer problems and provide strategic solutions
• Gain an understanding and help to improve automated order routing logic
• Develop methods and reports to analyze business outcomes
We are looking for driven, motivated candidates who are:
• Detail oriented with strong critical thinking skills
• Adept at communicating effectively to a variety of audiences
• Able to prioritize and balance multiple responsibilities
• Willing to take initiative and ownership of problems to find solutions
• Confident working independently to solve new problems that arise without clear direction
• Able to balance desired business and customer outcomes
• A team player who wants to contribute to a thriving culture
• Able to flourish in a fast-paced, changing environment
• Computer literate
• College degree preferred, but not required
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental/vision insurance, wellness programs, gym membership reimbursement, paid maternity leave, flexible working options (in office, remote, or hybrid), and a 401k with company match. Employees also enjoy regular food service industry training from top manufacturers and product experts.
If you’re ready for a challenge, and have the ambition to succeed in a fast paced, growing industry, we’d love to discuss the Stock Order Coordinator position with you! Submit your resume and apply online today.