Last day to apply
Full Time
Description
All the benefits and perks you need for you and your family:
• Benefits and Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: FT Days
Location: Tampa, FL
The community you’ll be caring for: AdventHealth Medical Group West FL
The role you’ll contribute: Call Center Representative
Schedule patients with physicians via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment.  Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information
The value you’ll bring to the team:
• Communicates in a cordial, professional manner with patients via phone.
• Transfers incoming callers to appropriate department / location when necessary.
• New patient registration (inputting demographic information, insurance information, etc.).
• Works with online scheduling system and EHR.
• Verifies patient data and insurance to ensure it is updated for accurate billings.
• Handles patient concerns or refers to administration appropriately.
Qualifications
Minimum qualifications :
• High School Graduate or Equivalent
• Previous customer service experience
Preferred qualifications:
• Medical office or medical call setting experience.
• Proficiency in EHR
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Location/Region: Tampa, FL (33646)