Job Locations: Tampa, New York City or Remote US
About Protego Trust
Protego Trust Bank, NA (in organization)
At Protego Trust Company, our mission is to build a bridge to the digital future of financial services in order to improve economic outcomes for people worldwide. Unburdened by legacy infrastructure, we combine the world's most powerful financial charter with proven and emerging technologies to create a new piece of the global financial infrastructure. Upon this foundation, we offer a suite of vertically integrated services to facilitate growth and reduce costs and risk for institutional clients within a vertically integrated and appropriately regulated financial institution.
Corporate Values
Trust. It is the foundation of all we do.
Professionalism. Everyone in the organization - from the top to the newest hire - behaves professionally at all times. This means we: set and meet expectations, effectively listen and communicate, prioritize company over personal objectives, and are respectful, accountable, and reliable.
Client Success. We focus on our clients' success, because if we don't, our competitors will. We deliver first class service in a first-class way and strive to exceed expectations.
Teamwork. Positivity, authenticity, respect and collaboration focus individual accomplishments toward our organizational objectives, allowing us to achieve the extraordinary.
Ethical Ambition. We strive to obtain exceptional performance, growth and achievement for our clients, our company and ourselves while upholding the highest ethical standards.
Diversity. Of thought, of experience, of perspective. Collectively these make us a stronger team and help us avoid our individual blind spots.
Integrity. We do what is right, even if it is hard. Especially if it is hard.
The Opportunity at Protego Trust Bank, NA (in organization)
Protego Trust Bank is looking for a Custody Operations Associate who has strong experience providing custody services for a US custodian/global custodian bank servicing institutional clients in an operational capacity or day-to-day client service. The candidate also needs to work closely with all internal business partners and control unit stakeholders for global, local policy and business objective implementation.
Job Description:
• Performs daily maintenance and record keeping for Fiat Currency & Digital Assets transactions for PTB Clients
• Processing trades, booking receipts and disbursements
• Daily reconciliation of cash balances
• Producing daily roll-forward proof of portfolio holdings and accrual information
• Preparing standard and ad hoc reporting for both internal and external customers
• Responding to customer queries on a daily basis working directly with PTB Client Service Team
• Interact with the Client Services on their assigned client accounts / relationships / products supporting inputting/settling trades, performing ad hoc requests and providing daily reporting per client specific guidelines
• The individual will work closely with their Trust Officer counterpart.
• During the course of normal day to day operation, be responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures
• Research and resolve exceptions and issues
• Receive and resolve inquiries in a timely and accurate manner and communicates effectively with client when necessary
• Define and ensure successful completion of ad-hoc requests
• Escalate unresolved issues to management as required
• Perform daily or weekly reporting functions for the team's activities
• Ensure adherence to Standard Operating Procedures
• Keep up to date on broader internal/external business issues; applies knowledge across team
• Assist management in the implementation of new policies and procedures, participates in projects
• Maintain knowledge of current alternative procedures and processes
• Support training of new hires as necessary
Requirements:
• 3-5 five years experience working for a US custodian / global custodian bank servicing institutional clients in an operational capacity or day-to-day client service
• Understanding of the institutional investor industry and market segmentation
• Understanding of crypto currencies/assets, Blockchain & DLT
Protego Trust Bank, NA promotes diversity of thought, culture, background and experience. Protego is an equal opportunity employer, and employment at Protego is based solely on a person’s merit and qualifications directly related to professional competence. We do not discriminate on the basis of race, creed, color, ancestry, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, military or veteran status, or any other characteristics protected by law.
Employment Type: OTHER