Job Description
Lithia is one of America's largest automotive retailers featuring most domestic and import franchises. To complement Lithia's stellar collection of Automobiles from more than 250 dealerships, each chosen for its unique ability to match different peoples' driving styles, lifestyles, wants, and needs, their state-of-the-art auto repair centers are dedicated to keeping customer's cars young at heart until the day they decide to retire it.The Class A Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve different sources of automotive problems swiftly and accurately. The Class A Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.Reasons you should work for Lithia*****Vehicle Purchase Discounts*****$20,000 Signing BonusCompetitive PayMedical, Dental, and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterWellness Programs$3,000 Tool Credit!ResponsibilitiesPerform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standardsDiagnose cause of malfunctionComplete all work according to the applicable safety requirementsRoad-test vehicles to ensure quality of repair workAccurately record time spent on repairs utilizing company time clocking proceduresDocument work performed on repair order and document test procedures/resultsProvide and maintain an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as "special tools"Use shop supplies and materials in a practical and economical mannerMaintain an organized and clean workspace, completing a daily stall cleaningEnsure that customer's vehicles are returned to them as clean as they were prior to being servicedComplete all required trainingAcquire and maintain manufacturer and ASE certifications by completing the necessary and required trainingParticipate in and utilize technical training as assigned by managementReview the technical bulletins and other publications as assigned by managementConstructively communicate with other dealership personnel as required to satisfy customer needsReport to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customersMaintain personal grooming, hygiene, and uniform standards according to departmental policies: clean gray work shirts, creased gray work trousers, shirts to be tucked in at all times. Belts worn on trousers to be of no buckle design to avoid scratching paint on customer vehicles.Arrive at work, take breaks, and depart work at the times designated by management.Skills and QualificationsMust be 18 years or olderHave a high school diploma or equivalentHave acceptable driving record and a valid driver's license in your state of residenceHave strong attention to detailHave strong sense of urgencyHave excellent communicationLithia is a drug free workplace. This is an equal employment opportunity workplace (regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.The Class B Service Technicians require completed manufacturer training and the ability to perform repairs in the following areas with no supervision:Lube and Maintenance ServicesEngine RepairSuspension/Steering RepairBrake RepairHeating and A/C RepairElectrical/Electrical systems repairEngine driveability diagnosis and repairAdditional certifications required:Manufacturer certified in all areas listed aboveMinimum of 5 ASE Certifications (should be an ASE Master Technician)Customer Pay Proficiency Level: Greater than 105% customer pay repairsAutomotive Technical Knowledge - 5 years experienceCompetencies:Does the right thing, takes action, and adapts to changeSelf-motivated, believes in accountability, focuses on results, makes plans and follows throughBelieves in humility, shares best practices, desires to keep learning, measures performance, and adapts to improve resultsThrives in a team, stays positive, lives our valuesPhysical Demands:The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.Up to 2/3 of time: standing, walking, lifting up to 50 poundsUp to 2/3 of time: sitting, kneeling, reaching, talking, hearing*Reasonable accommodations may be made to enable individuals to perform the essential functions.NOTE: While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed.
Compensation and Hours
Salary Range: $85,000.00 - $107,000.00 Year Not Available Other Benefits: Not Available Type of Job: Regular
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