Job Description
Description:Job Title: Coordinated Entry SpecialistDepartment: Case Management - IntakeReports To: Associate Director of IntakeStatus: SeasonalSalary: $18.00 - $19.23/hr*Role ends on 9/30/2022.*Job Functions: The Coordinated Entry Specialist performs various duties relative to the intake process and Coordinated Entry navigation through the Homeless Management Information System (HMIS) used at Metropolitan Ministries.Essential Responsibilities:Operating as the main contact for Coordinated Entry (C.E.). This includes systems navigation and warm referrals, completion of assessment for eligible families and singles going through the intake process.Develops relationships with referral sources to ensure ongoing referrals and ease of referral process for the provider and potential client. Updates referral providers as needed to facilitate accurate referrals.Notifying households of Eligibility, Rights and Responsibilities, and next steps when completing CE process to ensure a streamlined process.Maintaining an ongoing caseload of CE eligible clients ensuring all required documents are uploaded into Unity (HMIS), completing check ins and updates required and closing out clients who are no longer eligible.Assisting with securing additional financial assistance if needed through the systems navigation approach.Actively participate in CE meetings to identify barriers related to the CE process or with individuals.Identify solutions and provide feedback critical to improving CE process and system navigation while responding to CE requests by Tampa Hillsborough Homeless Initiative (THHI).Attend required trainings to ensure CE policies and procedures are being followed.Support the Holiday Center, Bridge Builders Luncheon, and other fund-raising events as directed.Meet personal goals and actively contribute to the achievement of the team related to KPI’s and Strategic Plan initiatives.Support the team in other tasks as assigned.. Requirements:Education and Experience:A Bachelor’s degree in Human Services field or related area. Must be knowledgeable about homeless population and needs, with experience providing intakes and assessments in a fast-paced environment with the ability to engage families.Skills Required:Bilingual (Spanish) preferred. Must be able to work within a multi-disciplinary team framework; strong interpersonal skills; strong oral and written communications skills; dependability; demonstrates maturity and sensitivity to cultural and individual differences in clients served; ability to handle job related matters in a professional, diplomatic, and confidential manner; willing to work with minimal supervision yet be able to accept direction; well organized and detail oriented.Physical Requirements:Hearing and speaking ability, which allows for effective oral communication; physical and emotional stamina to effectively handle job related issues and stress.Other:Must demonstrate legal authorization to work in the United States. Must be able to communicate effectively in English. Must possess a valid FL driver license with a good driving record and insured vehicle in order to transport self and clients when necessary.
Compensation and Hours
Salary Range: $18.00 - $19.23 Hour Not Available Other Benefits: Not Available Type of Job: Temporary
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