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Job Title
Systems Administrator I
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Job ID
30776
Location
Tampa, FL
Full/Part Time
Full-Time
Regular/Temporary
Regular
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Position Details
SUGGESTED HIRING RANGE : $50,000 - $55,000
WORK SCHEDULE : FULLY REMOTE
Dept Number/Name: 0-3510-000 / Information Technology
College Division: Info Tech-Information Tech
Salary Plan: Administrative
Job Code/Title: 4441 / Systems Administrator I
Position Number: 00009790
ORGANIZATIONAL SUMMARY:
USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies.
POSITION SUMMARY:
The System Administrator I is responsible for supporting the administration of enterprise wide software applications.  These include but are not limited to web, ecommerce, mobile and emergency communication, and project management  technologies for the University of South Florida.  Primarily, this position will support the Atlassian product suite.
In providing support and administration, this position carefully documents and provides ongoing status reporting for both in-house and vendor supplied software applications.
Activities associated with the position also include extensive communication with other IT team members and clients regarding operational status of the systems and applications covered by IT Application and Web Services, as well as selected Agile Release Train-associated teams as assigned.
Serves as a member of tier 2 operations/support units for Application Web Services , as well as selected Agile Release Train-associated teams as assigned.
RESPONSIBILITIES:
Application Administration:  Configuration of application system software on IT production and development platforms.  As instructed by the Product Owner(s) in Application and Web Services or Agile Release Train teams as assigned.  These applications include but are not limited to:  project management and workflow applications, eCommerce, SharePoint team sites, mobile apps, and other university operations applications.
Coordinate administration and support activities with other IT units as needed for these activities.
Provide ongoing technical support:  Coordinate and provide day-to-day support and assistance for the IT division in the operation of production systems and applications under control of the Application and Web Services team or Agile Release Train teams as assigned.
Monitor operations which maximize the effective control and administration of production systems and roll-out of new technologies.  Contribute to detailed internal and functional documentation in the operation of and problem resolution for the production environments installed.
Policy and Procedure implementation:  Recommends and drafts or participates in the drafting of information technology and user support policies and procedures for IT Application and Web Services or Agile Release Train teams as assigned.  Coordinates with central IT Service Desk unit as needed.
Data Security:  Monitors data security for IT Application and Web Services or Agile Release Train teams as assigned. Administer and secure confidential USF data according to security policy directives (i.e. PCI compliance, FIRPA, etc).
POSITION QUALIFICATIONS:
MINIMUM:
Bachelor's degree in Computer Science, MIS or other field involving software and analytical training, or a Bachelor's degree with no specific required field and one year of IT related work experience, OR a combination of 5 years of IT related work experience and validated training. Preparation for a relevant IT certification, validated through certification requirements and documentation of completion, is considered to be related training.
PREFERRED:
SPECIAL SKILLS/TRAINING:
USF Tampa
Information for Applicants
This position is subject to a Level 1 criminal background check.
Job Opening Number: 30776
Posting Date:  05/11/2022
Posting End Date:
How To Apply
Click on the Apply Now button.  When applying to an opening you will have the opportunity to upload a cover letter and resume.
Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.  YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position.
Click here for additional tutorial information.
Equal Employment Opportunity
USF is an equal opportunity, equal access academic institution that embraces diversity in the workplace.
The University of South Florida does not discriminate on the basis of sex and prohibits sexual harassment. Any person may report sex discrimination, including sexual harassment (whether or not the person reporting is the person alleged to be the victim of conduct that could constitute sex discrimination or sexual harassment), in person, by mail, by telephone, or by electronic mail, using the contact information listed for the Title IX Coordinator. Reports may be made at any time either online or directly to the University's Title IX Coordinator.
Work Location
Campus map and location overview: USF - Tampa Campus
About USF
The University of South Florida is a high-impact global research university dedicated to student success. Over the past 10 years, no other public university in the country has risen faster in U.S. News and World Report's national university rankings than USF. Serving more than 50,000 students on campuses in Tampa, St. Petersburg and Sarasota-Manatee, USF is designated as a Preeminent State Research University by the Florida Board of Governors, placing it in the most elite category among the state's 12 public universities. USF is a member of the American Athletic Conference.
Working at USF
With more than 16,000 employees at USF, the University of South Florida is one of the largest employers in the Tampa Bay region.  At USF you will find opportunities to excel in a rich academic environment that fosters the development and advancement of our employees.  We believe in creating a talented, engaged and driven workforce through on-going development and career opportunities. We also offer a first class benefit package that includes medical, dental and life insurance plans, retirement plan options, tuition program and generous leave programs and more.
To learn more about working at USF please visit: Work Here. Learn Here. Grow Here .
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