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Submission for the position: Guest Services Greeter-Part Time - (Job Number: 220001KV)
https://tgh.taleo.net/careersection/jobdetail.ftl?job=220001KV&lang=en
Guest Services Greeter-Part Time
Facility Profile
TGH is the area’s only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit.  Other outstanding centers include cardiovascular, orthopedics, high-risk and normal obstetrics, urology, ENT, endocrinology, and the Children’s Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region’s leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services.
Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2020-2021, and recognized as one of America's Best Hospital's in five medical specialties: Cardiology & Heart Surgery, Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, and Orthopedics. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time – an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). *Air transport provided by Metro Aviation, Inc.
Job Summary
Under general supervision, and following established policies, procedures and professional guidelines, is responsible to the Manager, of Patient Relations and Guest Services for monitoring the entrances of the organization to ensure team members and visitors are free from illness, appropriately screened and directed to applicable location. Must also provide “world class” service to all patients, visitors, physicians and staff by creating an exceptional experience beginning with their first impression. This service includes interactions in a timely and professional manner with all. Demonstrates a “can do” attitude. Exhibits flexibility in job responsibilities and hours of work. Performs job duties in accordance with the mission, vision and values of Tampa General Hospital.
Required Skills
• High School Diploma or GED.
• Hospital work experience or Customer Service experience in a health care setting preferred.
• Proficiency in MS Office and ability to learn how to access EPIC.
• Demonstrates excellent written and verbal communication skills.
• Must demonstrate conflict resolution and organizational skills.
• Bi-lingual skills preferred.
TGH Main Campus (TGHMAIN)
1 Tampa General Circle
Tampa , 33606
TGH Main Campus
1 Tampa General Circle
Office/Administrative/Clerical
TGH - Hospital
May 10, 2022, 4:12:23 PM
Schedule: Part-time Location(s): Tampa Variable