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Senior Culture and Engagement Professional

Humana

Location: Tampa, FL 33603
Type: Non-Remote
Posted on: May 9, 2022
This job is no longer available from the source.
**Description** Are you ready to take your impact on tech culture to a whole new level? If so, come join the TechStrat (or Technology Strategy, Operations, and Enterprise Capabilities) Culture and Engagement team! Our mission is to foster a 'we culture' that empowers, develops, and supports our associates and leaders to be their best self and support the Humana mission of helping our members achieve their best health. We achieve our mission through fun and engaging programs, such as TechStrat Talks! and Faces of TechStrat trading cards, and partnership with teams throughout IT to provide growth and development opportunities, integrating everything into a holistic strategy that aligns with and supports our strategic initiatives. We are looking for someone with a passion for creating connections, ability to use tools such as SharePoint and PowerBI to tell success stories, and a desire to be part of a fun, innovative team. This is an opportunity of a lifetime to use your knowledge and passion to make a difference in our tech community. **Responsibilities** This Senior Culture and Engagement Professional role will develop strategy for and lead components of the TechStrat advocacy programs to provide a holistic way to tell the story of what the org does, connecting associates and their work with the various initiatives and strategies happening through the org, using their knowledge of technology and infrastructure as well as strategic and systems thinking. The advocacy work involves fostering relationships with senior leaders, becoming well-versed in all areas of TechStrat, and identifying behavior shifts and adoption needed and how to influence them. They will also help develop the strategy for and implement our customer experience strategy, which includes measuring impact, identifying our customer's needs and funneling that into maturing our programs, and using data visualization to tell the story and share the information. This position willl make recommendations on changes or additions to existing programs to reflect changing needs of employees. Closely partner with the rest of the team to ensure all programs serve our mission and objectives and are delivered in a way to support each other, be sustainable, and deliver high value to the organization. This position will be active contributors to the culture and engagement team operations, including the creating content for the Connector News and assisting with organizational meetings. Other responsibilities include: + Create and implement strategies and programs to support the engagement of TechStrat associates . + Use strategic and systems thinking to create roadmaps for maturing programs and products. + Implement change management methodologies to help shift behavior change and adoption of new behaviors. + Influence department's strategy. + Make decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. + Exercise considerable latitude in determining objectives and approaches to assignments. + Mature strategy and implement technology growth and strategy programming for programs, using strong understanding of what's currently being done both at Humana and outside of Humana in the technology world, and connecting that with our strategic initiatives. + Supporting advocacy communications for the organization, including creating communications plans; writing, editing, and peer reviewing content; and organizing and facilitating medium to large virtual events. **Required Qualifications** + Must be passionate about contributing to an organization focused on continuously improving technology and helping the associates of that organization be their best selves at Humana + Bachelor's degree or equivalent experience + Demonstrated people leadership and collaboration experience + Superior attention to detail, ability to meet tight deadlines, and manage multiple priorities + Exceptional written, verbal, and interpersonal communication skills, including the ability to present in large groups + Strong critical thinking and problem solving skills + Proven ability to improve existing processes + Ability to build relationships, and gain the confidence of key stakeholders and team members + Proficiency in Office 365, including Teams, Planner, Word, PowerPoint, SharePoint and Excel + Proficiency in virtual meeting platforms, including Zoom **Preferred Qualifications** + 3 or more years of experience in the technology industry + Experience with Power apps, including Power BI and Automate + Background or familiarity with infrastructure and technology operations + Experience with virtual/online facilitation of events to medium to large groups of people + Experience using online platforms, such as Buzz and LinkedIn, to connect with people in both a social and work domain **Additional Information** Will report to Culture and Engagement Lead, IT TA - Portfolio and Project Management Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field. **Work-At-Home Requirements** + WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense. + A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required. + Satellite and Wireless Internet service is NOT allowed for this role. + A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information **Scheduled Weekly Hours** 40 <>
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