Desktop Support
E-team Workforce Private Corporation
Tampa, FL 33619
$25 an hour - Contract
Job details
Salary
$25 an hour
Job Type
Contract
Qualifications
• Bachelor's (Required)
• Desktop support: 2 years (Required)
Full Job Description
Job Description
Manage information technology and computer systems, ensure users IT issues are resolved within the agreed SLA,
Education : - Minimum Bachelor's Degree ( Completed )
Mandatory Skills:
• Excellent knowledge of technical management, information analysis and of computer hardware/software configirauon and Laptop and desktop allocation/shipping to end users
• Expertise in data center management and data governance
• Hands-on experience with computer installation
• IT Assets management and compliance for that location
• Hardware platform: Laptop/ Tablet/ Handheld device L2/L3 support.
• OS : Windows 10 OS , MAC OS, IOS ,Android
• Install, Configure & troubleshoot the deskside tools like Office (o365, MS teams, One drive, Outlook), conferencing tools like Webex, go to meeting etc.
• Email Client: Outlook install, configure and troubleshoot.
• Location compliance to be maintained ( Antivirus, patching, Disk encryption )
• Account specific compliance to be adhered and sustained.
• Location VIP support to be taken care:
• Support VIP in establishing the conference calls( telecon/ video/ Dx80/ Spark ) and troubleshoot the connectivity issues.
• Perform Daily , weekly Preventive maintenance on proactive basis to ensure the health of the IT assets owned by the VIP
• Coordinate with Domain team/ Vendor / OEMs to resolve the issues
• Good Communication skills
Job Type: Contract
Salary: $25.00 per hour
Benefits:
• Health insurance
Schedule:
• 8 hour shift
Education:
• Bachelor's (Required)
Experience:
• Desktop support: 2 years (Required)
Work Location: One location
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Job activity Posted 1 day ago