Regional Operations Director
Ivxpress Inc
13 reviews
Tampa, FL 33618
Full-time
Ivxpress Inc
13 reviews
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Job details
Job Type
Full-time
Full Job Description
IVX Health is a leading provider of high-quality infusion therapy for individuals with complex chronic conditions such as rheumatoid arthritis, Crohns disease, multiple sclerosis and others. Our infusion centers are located in the communities where people live and work and offer flexible scheduling to maximize convenience. Patients can relax in their own private suite, fully-equipped with Wi-Fi, a flat screen TV, and comfortable recliners with room for guests. At IVX Health, taking care of our patients is our number one priority.
The Regional Operations Director has full P&L responsibility for the market and oversees both clinical and support staff. They also maintain relationships with referral sources in the market and manage day to day operations for multiple facilities. Working closely with clinical leadership, they ensure the highest standards of care are provided to our patients resulting in market leading patient satisfaction and outcomes.
ESSENTIAL FUNCTIONS
• Oversee day-to-day operations of the region centers, including being an on-call and escalation resource as needed
• Complete accountability for market P&L to include multiple centers with potential for new center expansion
• Lead clinical and non-clinical resources. Recruit, hire, train, coach and mentor team members
• Cultivate a culture of continuous improvement and excellence while implementing IVX policies and procedures to enhance the IVX patient experience
• Work cross-functionally with the central operations teams to root cause problem solve and identify opportunities for improvement
• Assist in site selection, development, build out and execution of opening new centers
• Effectively communicate and disseminate information to the region to drive results, engage staff and achieve business goals
• Ensure patient census growth through strategizing and collaborating with Business Development Managers
• Own all non-referring vendor relationships with drug reps, supervising physicians, non-profit partners, and others
• Maintain relationships with key referral sources and engage the community, participating in company sponsored events
• Maintain up to date understanding of industry trends and developments
COMPETENCIES
• Proficiency with standard office software applications (Outlook, Microsoft Office ®)
• Strong analysis and analytical skills
• Ability to collaborate and communicate at all levels of an organization
REQUIRED EDUCATION & EXPERIENCE
• Bachelors degree in Business Management, Healthcare Management or related field
• Minimum 5 years management experience in a healthcare setting
• Multi-site management experience
• Experience managing a P&L
• Experience working directly with physicians, nurses, and clinical staff members
IVX HEALTH BENEFITS + PERKS
• Flexible work schedule that promotes a positive work-life balance
• 401(k) program with company-match
• Comprehensive Health, Dental, and Vision Insurance plans
• Charitable Giving Match and Volunteer PTO Program
• Employee Referral Bonus Program
• True Patient Care IVX Health has a 3:1 patient-clinician ratio
• Transparent, Engaging, and Encouraging Leadership
• Company-Paid Life/AD&D Insurance for Full-Time Employees
• Voluntary Short-Term and Long-Term Disability Insurance
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