Senior Clinical Specialist Remote Monitoring
Location:
Sydney, New South Wales, Australia
Requisition #:
220003QX
Post Date:
2 days ago
**Careers that Change Lives**
Interested in a remote clinical sales role with flexible working arrangement? We have an unique opportunity for an experienced and motivated clinical sales professional to join our cardiac remote monitoring services team. You will enjoy responsibility and authority to provide remote technical and clinical support for our cardiac implantable products as well as benefit from mentoring in team leadership. Bring your talents to Medtronic and grow your career as we grow!
Medtronics Cardiac Rhythm Management portfolio offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. CRM innovations are now important more than ever. Together, we will transform the lives of people with cardiac arrhythmias and heart failure.
**A Day in the Life**
As Senior Remote Clinical Specialist reporting into the Remote Service Manager, you can be based in NSW/VIC/QLD. This is a full time permanent role.
**Key responsibilities:**
+ Team leader and technical expert for device management in Carelink and FocusOn with the ability to provide training or trouble shooting
+ Follow all protocols and deliver on all service level agreement timeframes set out for the Carelink360 service
+ Technical review/processing of all transmission types
+ Technical review/processing of Carelink Express transmissions for sites choosing local review support
+ Remote technical support (e.g. hosting Remote View sessions with customers/reps)
+ Tailor LINQ alert settings and perform LINQII remote programming as per Carelink360 service protocols and make clinical suggestions to reps/customers about optimal settings for each patient
+ Operate projects and look to self-identify areas for continual improvements in service efficiency
+ Answer customer / rep queries about the CL360 service including workflow advice for specific accounts, including answer emails and calls from the support line.
+ Proactive sales calls with customers in regards to engaging with Medtronics remote services
+ Statistic collection and collation/reporting of data to assess potential service impact of future products and help improve efficiency
**Must Have:**
Several jurisdictions across Australia have established mandatory requirements for healthcare workers and others working in health care settings to be vaccinated with at least two doses of a COVID-19 vaccine. To be eligible to apply and be considered for this role, Medtronic Australasia requires candidates to meet the conditions of the relevant and current Government directions (including Public Health Orders). In addition, the successful candidate will be required to provide evidence of vaccination before an appointment.
+ A Bachelors degree in Science, Nursing or related discipline is essential
+ IBHRE pacing examination complete or registered to complete in next 18 months
+ Demonstrated understanding of the function and purpose of pacing products in order to operate as a technical support expert
+ 3 years experience as a cardiac devices medical rep/Electrophysiology or cardiac technician
+ Computer literacy including sound knowledge of the MS Office suite of software and a willingness to work with new technology
+ Maintain a valid drivers license, less than 25% travel
**Our Offer:**
In our 5th Tenet of our Mission, we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the companys success.
We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:
+ Health and Wellness allowance to contribute to your general wellbeing.
+ Range of on
+ demand online health and wellness training resources, apps, videos, and communities
+ We invest in professional training and development for employees at all levels.
+ Our Employee Resource Groups (ERG)
+ foster awareness and inclusion in the workplace.
+ Various insurance benefits include life and disability, salary continuances, salary sacrifice and KiwiSaver.
+ We have generous employee referral programs, corporate discount programs, leave benefits, and more!
**About Medtronic**
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend Life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
Medtronic has been servicing Australia and New Zealand since 1973. We are a Best Place to Work in Australia and certified as a Great Place to Work in Australia and New Zealand. LinkedIn named Medtronic as a top company in Australia in 2021. The AFR has also recognized Medtronic on their Most Innovative Companies List in 2019 and 2020. Learn more about working at Medtronic:https://www.medtronic.com/au-en/about/careers.html (url)
At Medtronic, we have an ongoing commitment to fostering a culture of inclusion, diversity, and equality. Therefore, we encourage candidates from all backgrounds to apply, regardless of their culture, religion, identity, ability, or race.
We are committed to achieving a diverse workforce and strongly encourage applications from our Aboriginal, Torres Strait Islander and Mori people.
Should applicants need assistance during the application process for accessibility reasons, we will accommodate this upon request.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
Categories
• Healthcare
• Sales / Business Development
• Government