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Manager of Product

Ascensus

Location: Tampa, FL 33602 (Downtown area)
Type: Full-Time, Non-Remote
Posted on: April 29, 2022
This job is no longer available from the source.
Manager of Product
Ascensus
197 reviews
Tampa, FL 33602
Full-time
Ascensus
197 reviews
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Job details
Job Type
Full-time
Indeed's salary guide • Not provided by employer
• $103K - $131K a year is Indeed's estimated salary for this role in Tampa, FL.
Full Job Description
At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters—retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage their talents and passion, building new and innovative platforms, creating programs founded in automation in agile frameworks, and driving existing and new markets—all of which supports the rapid growth of a dynamic industry leader.
Section 1: Position Summary
The Product Chapter Lead position is a senior-level role responsible for overseeing and leading a team of Product Owners and Business Analysts across multiple product lines. This individual will partner with business stakeholders (internal and external) and ensure delivery of the firm’s highest priorities.
The ideal candidate will be able to demonstrate the ability to work in a fast pace agile environment and has prior experience leading other associates. This role is an integral part of the agile Program Team, partnering with technology leads and the Scrum Master discipline to ensure maximum overall product delivery.
Section 2: Job Functions, Essential Duties and Responsibilities
• Responsible for overall management of up to 15 Product Owners and Business Analysts; oversight of interactions with stakeholders, scrum teams, and other key contributors as well as responsibility of collaborating with other chapter leads to manage and optimize the resource allocation to execute on the product roadmap.
• Partners with key business stakeholders from various channels to ensure knowledge of requests and relative priority.
• Holds the product owners and business analysts accountable for ensuring tight alignment and support of the product ownership responsibilities for their assigned scrum team.
• Participates in overall agile organizational assessment and advocates for alignment between Ascensus business units.
• Partners with Scrum Master discipline and other chapter leads to develop the appropriate training program for product owners and business analysts to support culture of continuous learning and to ensure continued agile maturity.
• Supports Ascensus I-Client service philosophy and our Core Values of People Matter, Quality First and Integrity Always®. These should be visible in your actions on a day to day basis showing your support of our organizational culture.
• Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Participates in the overall “inspect and adapt” philosophy across all ceremonies and interactions.
• Assist with other tasks and projects as assigned.
Supervision
• Motivate, provide direction, support and mentoring to the chapter and assist team members
• Ensure policies and procedures are followed by associates
• Screen candidates for potential employment and make final hiring decisions and or recommendations for the department
• Use decision making skills to work through difficult situations in conjunction with partners and other functional units across the organization.
• Mentor staff
• Ensure compliance with all company and industry policies and regulations
• Write and deliver performance evaluations to each chapter member
• Provide management of staff in a matrix environment
Section 3: Experience, Skills, Knowledge Requirements
• Bachelor’s Degree required
• A minimum of 12 years of business experience
• A minimum of 5 years Agile/Scrum processes and best practices preferred
• A minimum of 5 years management experience of associates
• Experience with web-based applications and interface conventions
• Proficient with MS Office: Word, and Excel, as well as working with industry-standard and agile measurement tools: e.g. JIRA, Aha!, Sharepoint
• Familiarity with financial systems and participant transaction processing is preferred, especially retirement plans
• Strong communication skills, especially the ability to translate technical terms into business terms as well as with written documentation.
• Must be detail-oriented and analytical
• Must possess the drive to solve problems and improve inefficient processes; lead the team to think of creative/innovative solutions.
• Proven ability to quickly grasp information and independently produce results
• Demonstrated success in facilitating / leading meetings with internal stakeholders and a strong need to influence
We are proud to be an Equal Opportunity Employer
At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for retirement, education, and healthcare through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.®
As a leading independent recordkeeping services partner, retirement plan third-party administrator, and government savings facilitator, we aim to hire associates who find pride in going to work every day knowing that they help more than 12 million people save for what matters.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).
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