Submission for the position: Senior Manager, Operations - (Job Number: 1320076)
https://centene.taleo.net/careersection/jobdetail.ftl?job=1320076&lang=en
Senior Manager, Operations
You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Oversee operations, and business strategy utilizing cross-functional departments to meet strategic objectives
• Perform data analysis from a variety of data sources to evolve the metrics used to measure effectiveness and return on investment of all current and new product activity
• Collaborate with staff to identify internal and external customers and their expectations, initiate process changes to increase quality, decrease costs and improve staff, provider and member satisfaction.
• Oversee all work flows of the departments while maintaining production and quality standards
• Ensure compliance with all related laws, regulations and executive orders
• Review and analyze reports, records and directives, and confer with staff to obtain data required for planning work function activities
• Assist in the establishment of the departmental strategies and objectives
• Explore new approaches to work processes by utilizing quality improvement techniques to eliminate waste and re-work.
Knowledge/Experience: Bachelor's degree in Management, Business Administration, related field or equivalent experience. 6 years of operations experience. Experience with managed care, insurance, Medicare or Medicaid preferred.
Our Comprehensive Benefits Package:
Flexible work solutions including remote options, hybrid work schedules and dress flexibility
Competitive pay
Paid Time Off including paid holidays
Health insurance coverage for you and dependents
401(k) and stock purchase plans
Tuition reimbursement and best-in-class training and development
For MHS Indiana only: This position will also oversee the Care Engagement Team who is responsible for impacting risk adjustment by steering members to preferred providers, educating members who utilize the Emergency Departments for non-emergent conditions and ensuring members are aware of payments due or enhanced services available to them. Bachelor's degree in Management, Business Administration, related field or equivalent experience. 6 years of operations experience with 3 years of sales experience in a call center or other high pressure sales environment.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Medical Management
USA-Florida-Tampa
Schedule: Full-time Location(s): USA-Florida-Tampa