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Delivery Associate

Curaleaf

Location: Brandon, Florida
Type: Non-Remote
Posted on: April 27, 2022
This job is no longer available from the source.
Summary:
The Delivery Associate is primarily responsible for delivering products and patient servicing. Accountable for ensuring each Patient receives outstanding service by providing a positive and friendly environment.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Provides prompt, secure, and professional delivery services to patients.
• Coordinates deliveries working with customer service team.
• Responsible for researching, seeking out answers, resolving complaints, and reporting patient complaints to ensure customer retention and satisfaction.
• Develop and maintain rapport with our patients
• Communicate the effects of different types of cannabis to patients clearly and effectively.
• Works to resolve product and service problems by clarifying the patient’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Creates an environment of “Patients First” with excellent customer service and phone skills.
• Can recognize, understand and respond to the needs of patients with ease and compassion.
• Keeps current with all new company policy and procedures.
Skills/Experience:
• Must be 21 years old and able to pass a criminal background check, clean driving record & pass a drug test
• High school diploma or general education degree (GED); and six months related experience and/or training
• 1+ years of customer service experience; security experience a plus
• Valid Drivers License with excellent driving record
• Working knowledge of Microsoft Office
• Experience with BioTrackTHC a plus
Curaleaf is an Equal Opportunity Employer
no requirements Employment Type: OTHER