Office Assistant, Client Care Representative, CCR
Rocky Mount , VA
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Job Description
Are you a DYNAMIC communicator ? We are looking for an outgoing personality, ability to talk to the customer on the phone, multi-tasker and confident! This position is not for someone who is shy or afraid of the phone.
The position of Customer Care Representative is an important one with Wisler Plumbing. This position has an important responsibility to maintain the efficiency of our service technicians. Anyone performing in this capacity must have the verbal skills and organization skills that will allow for effective communication with the customer and technicians.
Effectively communicate one-on-one with the home owner, managers and technicians in a manner that promotes respect, trust and ensures understanding.
• Be a team player and collaborate with office staff and other Techs to ensure maximum productivity and profitability of self and the total resources.
• Work Skills
• Be detail oriented
• Quick learner and eager to grow
• Be adaptable and flexible, be able to move from one task quickly to another when necessary
• Capable of contributing to team and/or work independently while managing time wisely
• Requirements
• A minimum of two years of experience in customer service
• Effective and professional communication skills
• Work references from past supervisors, managers and co-workers
• Acceptable driving record
• Clean background check and acceptable work/character references
• Pre-employment and random drug testing
• THIS POSITION HAS AN ON-CALL RESPONSIBLITY (PHONE) EVERY 5-6 WEEKS.
• This position pay range is $16-$19 depending on experience.
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
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Position No Longer Available
Job Summary
Company
Wisler Plumbing and Air
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years