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Mail Supervisor

Administrative Resource Options

Location: Dallas, TX 75235 (Northwest Dallas area)
Type: Full-Time, Non-Remote
Posted on: January 23, 2022
This job is no longer available from the source.
Mail Supervisor
Administrative Resource Options
70 reviews
Administrative Resource Options in Dallas, TX 75235
$18 an hour - Full-time
Administrative Resource Options
70 reviews
Read what people are saying about working here.
Job details
Salary
$18 an hour
Job Type
Full-time
Number of hires for this role
1
Qualifications
• • Driver's License (Required)
Full Job Description The Mail Supervisor provides high level customer service in the field of mail processing and delivery. This person will assist the Manager in overseeing a small team of employees in mail, delivery, and courier services for a multi-building campus. Supervisory and hands on mail experience are required.
**Vaccination is highly encouraged for this position.
Summary of Responsibilities:
• Experience and ability to supervise a mailroom.
• Assists Mail Services Manager in all areas needed.
• Monitors and directs staff on processing activities and workflow.
• Manage team to meet and exceed client Service Level Agreements
This individual must effectively manage to:
• Processing, sorting, scanning and deliveries of US Postal mail
• FedEx, UPS, and LSO Express packages
• Inventory control
• Daily reports
• Research/resolve any identified issues within applicable timeframes
• Develop strong working relationships with the client
• Develop strong working relationships with ARO associates, Team
o Assist with updating Standard Operating Procedures and create new ones as needed. Look to improve current processes.
o Provide feedback to the Mail Services Manager regarding issues.
o Communicate effectively with management across the corporation and its affiliates.
o Able to effectively answer questions regarding ARO processes
Essential Functions:
Supervises, trains, and assists with the development of staff in:
• ARO processes for identifying, sorting, scanning, and delivering US Postal Mail, FedEx, UPS and LSO express packages.
• Ensure ARO associates are recording proper activity codes for daily processes for data accuracy
• Continually evaluates and enhances workflow to implement best practices
• Implements new approaches and concepts to ensure objectives are obtained
• Research/resolve escalate issues within established SLA’s
• Works with Site manager to learn how to provide cost and impact analysis
• Recommend cost savings solutions
• Provide daily/weekly/monthly reports to Site Manager
Perks & Benefits:
• Medical, Vision and Dental Insurance
• Paid Time Off
• Training and Career Development
• Retirement/401K Matching
• Paid time Off through Charity Leave Program
• Sponsorship for Donate for Life Program
• Life Insurance
About ARO (Administrative Resource Options):
ARO, an innovative managed and on-site services firm with more than 25 years of experience in a wide range of industries. We are passionately committed to helping our clients advance their futures, delivering the specialized services and support they need to meet their goals for continuous improvement. We are certified by the Women’s Business Enterprise National Council (WBENC) as the largest woman-owned, fully independent administrative BPO firm in the US.
****All candidates must be willing to submit to a 7-year background check and drug test****
INHP
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Monday to Friday
Experience:
• Hands on Mail or Mailroom: 3 years (Required)
• Supervisory: 2 years (Required)
• mail delivery: 2 years (Required)
License/Certification:
• Driver's License (Required)
Work Location: One location