Certified Targeted Case Manager: Owensboro, KY
CleanSlate Centers
100 reviews
Owensboro, KY 42303
Full-time
CleanSlate Centers
100 reviews
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Job details
Job Type
Full-time
Full Job Description Overview
CleanSlate is a national medical group providing treatment for the chronic disease of addiction. Our Mission is to improve the quality of life for people suffering from opioid and alcohol addictions. We're accomplishing this first through high-quality medication-assisted treatment (MAT) led by physicians and licensed medical providers in a convenient outpatient environment.
We combine this science with hands-on care, providing our patients with psychosocial support and intensive care coordination with a wide network of partners in every community. To date, since inception, CleanSlate has treated almost 100,000 patients in over 75 centers across the country, working closely with our partners to save and change lives.
We are Warriors for Hope. We fight to save lives and help patients achieve the lives they want and deserve.
The Targeted Case Manager provides support to patients by working with them, the clinical team, and other recovery support staff to identify needs, and facilitate connections to resources, supports and services available in the community. The Targeted Case Manager maintains open communication between all parties involved in patients treatment to ensure the highest quality of care is obtained with close collaboration and minimal interruptions in care. The Targeted Case Manager works with patients to identify their own individualized recovery goals, and resource connections as well as supports provided are guided by the individuals own goals. The Targeted Case Manager utilizes tools such as the Needs Assessment, Brief Assessment of Recovery Capital (BARC-10) and Treatment Plan. Ultimately, the Targeted Case Manager role is to ensure patients are receiving holistic support and that all parties involved in patient care are cohesively collaborating.
Performance Responsibilities:
• Collaborates with patients, providers, Counselors, office support staff, ancillary departments within the company, and community agencies to maintain accurate and timely data exchanges between all entities involved in the patients care.
• Provide TCM services to patients; making referrals to appropriate community resources to assist patients in dealing with the barriers they face in areas such as housing stability, legal challenges, access to transportation, physical health needs, economic stability, community integration and access to social support, leisure and recreation, etc.
• Meets with new CleanSlate patient to welcome and orient them to the program as well as identify needs, strengths, recovery goals and barriers.
• Obtains appropriate releases for each referral that is completed and conducts follow-up for referrals made.
• Coordinates patient appointments, referrals, and transportation needs for both CleanSlate and community appointments as needed.
• Facilitates placement for alternative or higher level of care as agreed upon with the Interdisciplinary Team; maintaining contact with these placements sites to provide continuity of care upon discharge.
• Maintains effective, pro-active, and superior follow-up communication with patients, providers, office staff, and ancillary departments within the company and community.
• Enters all required data into the EMR system in a timely and accurate manner.
• Maintains excellent level of documentation and note keeping.
• Maintains compliance with all levels and forms of patient confidentiality.
• Attends regular meetings or conference calls, including but not limited to involving Interdisciplinary Teams and collaborating community agencies; completing all required documentation in the EMR.
• Provide crisis intervention, as necessary.
• Maintain individual schedule of assigned patients.
• Be creative and flexible to ensure the required visits per patient, per month, are met.
• Meet productivity standards set forth by CleanSlate (typically 50%-60%)
• Other duties as assigned.
Qualifications:
• This position is subject to a background check for any convictions directly related to its duties and responsibilities. We will consider for employment all qualified applicants with arrest and conviction records and will assess the details of any criminal conviction in a manner consistent with applicable law. No background check will be conducted unless and until a conditional offer of employment has been made to an applicant.
• This position must successfully pass a pre-employment drug screening***
• Bachelors Degree in a Human Services field required, or a CADC with a Bachelors degree.
• Excellent written and verbal communication, organizational, and customer service skills.
• Knowledge of community resources, networking, and referral processes.
• Experience in a Case Management, or Care Coordination setting.
• Knowledge of and proven experience navigating and documenting in an EMR system.
• Ability to work independently with minimal supervision.
• Ability to handle multiple tasks simultaneously and prioritize based on severity of need.
• Certification to be a Targeted Case Manager in KY preferred.
Physical and Environmental Demands:
• Dependent body mobility to access a standard office environment with shelves and drawers of varying heights.
• Vision sufficient to read a computer screen, and printed text and handwritten documents.
• Manual dexterity to operate a computer keyboard on a daily basis.
• Stamina to sit and/or stand up for hours at a time.
• Ability to transport, lift or carry essential work-related materials or items up to 40 pounds.
• Ability to speak and hear sufficiently to communicate clearly in person and over the telephone, and in various forms of written communication.
• Mental stamina for problem solving.
• Ability to prioritize multiple tasks.
• Ability to document, recall, and explain detailed trainings, conversation, or events, and apply oral/written instructions, as needed.
• Will be required to work in an office environment and be able to travel to other site locations and applicable locations in the community.
• Must have a reliable vehicle and clean driving record.
Benefit Package:
• Generous PTO package plus Holidays for full and part time positions
• 401K and Roth with Company match
• Affordable Medical plans for employees working a minimum of 30 hours per week
• Dental and Vision plans for employees working a minimum of 20 hours per week
• Flexible Spending Accounts for Healthcare and Dependent Care expenses
• Employer contribution to the HSA
• Employer Assistance Program with company paid visit allotment
• Student Loan Reimbursement Program
• Company paid Life, AD&D, Short and Long Term Disability including part time employees
• Continued Education Paid Time Off and Education Reimbursement for Providers ( APCs, Behavioral Health & Physicians )