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Hotel Front Desk Agent

Sleep Inn

Location: Owensboro, Kentucky
Type: Full-Time, Part-Time
Posted on: January 8, 2022
Hotel Front Desk Agent (432)
Sleep Inn
Owensboro, KY
$9 - $11 an hour - Full-time, Part-time
Employer actively reviewed job 4 days ago
Job details
Salary
$9 - $11 an hour
Job Type
Full-time
Part-time
Number of hires for this role
4
Qualifications
• • Customer Service: 1 year (Preferred)
Full Job Description The Sleep Inn Owensboro, KY is looking for a Front Desk Associate. The position is between 24 hours and 40 hours a week, depending on availability.
Requirements:
• Greet guests in a professional manner consistent with company policy
• Manage the registration process
• Ensure identification and method of payment match
• Answer phone calls in timely and professional manner consistent with company policy
• Communicate with Housekeeping, Maintenance, and all other departments in a professional manner
• Handle guest complaints appropriately and professionally
• Perform accurate accounting of all rooms
• Maintain level of confidentiality and security for all occupants of hotel, including employees
• Maintain balance of cash at the front desk till
• Utilize sales tactics to sell rooms at hotel
• Answer any and all guest questions to the best of your abilities
• Perform any other task that management assigns to you in a professional and efficient manner
Job Types: Full-time, Part-time
Pay: $9.00 - $11.00 per hour
Benefits:
• Employee discount
Schedule:
• Monday to Friday
• Weekend availability
Experience:
• Customer Service: 1 year (Preferred)
Work Location: One location