Patient Services Coord Job Description - Patient Services Coordinator - Non Clinical (21017601)
Job Description
Requisition Title
Patient Services Coordinator - Non Clinical
Job Number:
21017601
Caregiving is our Calling
At Amedisys whether we’re caring for patients directly or supporting those who do, each of us is a caregiver at heart. Every team member contributes to our mission of providing exceptional, clinically distinct care in the home to thousands of patients and families every day.
In home health, you’ll be a true advocate engaging patients throughout their coordinated health care journey all while maintaining autonomy and independence to support their needs.
If you’re looking for a home with a Nationwide Company where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, join our team.
Line of Business
Homecare
Schedule
Full-time
Primary Location
United States-Kentucky-Owensboro
What You Will Do
Directly responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. Works under the direction of the Clinical Manager to ensure the proper utilization of clinical resources to maximize care center capacity and utilization guidelines. Responsible for scheduling and communicating with field staff, patients and clinical manager regarding scheduling of patient services.
Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
Prepares weekly clinician schedules. Reviews clinician schedules daily or more frequently as needed to determine capacity opportunities and ensure productivity standards are being met.
Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
Ensures missed visits are scheduled by the end of the current week or referred to the Clinical Manager for resolution.
Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
Manages calls from patients and field staff related to scheduling issues. Refers clinical and performance related issues to the Clinical Manager.
Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
Completes requested schedules ensuring all orders and services (e.g. lab draw, supervisory visits, addon visits or disciplines etc.) are included as required.
Supports Clinical Manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, BD team and other office personnel.
Runs all applicable reports and responds to work flow taking appropriate actions.
Assists with internal or external transfer of patients between care centers and/or Hospice services.
May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
Performs other duties as assigned.
Qualifications
Required
High School diploma or GED equivalent.
One (1+) year of administrative experience in a healthcare environment
Preferred
One (1+) year of scheduling experience in a healthcare environment.
Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.
Benefits and More
Amedisys cares for our team members with the same commitment we have to our patients. This is reflected in the benefits we provide and the opportunities we make available to our team. Benefits for eligible employees include:
Paid Time Off and Paid Holidays
Comprehensive Health Insurance Benefits (medical, dental, vision)
Health Savings Account, Health Reimbursement Account, and Flexible Spending Account options
Life, Disability, and Other Voluntary Benefits
401(k) Retirement Savings Plan with Company Matching Contributions
Discounted Employee Stock Purchase Plan
Continuing Education
Fleet car for eligible employees
Certs:
Not Stated