JobsEQ by Chmura Logo

Control Systems Support Specialist

Brock Solutions

Location: Owensboro, KY 42301
Type: Full-Time, Non-Remote
Posted on: December 19, 2021
This job is no longer available from the source.
Control Systems Support Specialist
Brock Solutions
39 reviews
Brock Solutions in Owensboro, KY 42301
Brock Solutions
39 reviews
Read what people are saying about working here.
Job details
Job Type
Number of hires for this role
Full Job Description Brock Solutions is an engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations globally, with approximately 600 employees worldwide. Brock Solutions is a privately held, employee-owned organization with over 30 years in the real-time operational solutions space.
As Brock Solutions continues to grow and respond to the on-going requirements of major clients, we need to add talent to our base of outstanding professionals. We are currently seeking a Controls Support Specialist to join our team of experienced professionals located at our client location in Owensboro, KY.
As a member of the service team, you will be tasked with the important role of providing front-line support services to our customers for their IT systems, including systems developed by Brock Solutions. A successful candidate in this role will be customer service oriented as well as resourceful when dealing with issues that arise.
Employee-owned company with profit sharing, comprehensive benefits, company events and charitable initiatives, a diverse workplace, BBQs and Lunch & Learns, Sport teams, Group fitness initiatives are just some of the reasons our employees love working at Brock!
• Provide first level technical support for incoming IT requests
• Design/programming of Human Machine Interfaces (HMI)
• Troubleshooting of electrical, PLC, and HMI systems
• Interfacing with real-time database applications to manage critical production information
• Site commissioning and installation
• Performing other duties as assigned by Project Manager
• On-call service/support for existing installations
• Assist users with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines
• Interact with customers and understand the client processes
Qualifications Required:
• Superior customer service skills
• Aptitude to quickly learn new systems and follow procedures/processes
• In-depth knowledge of Microsoft Windows 10, MS-Office 2016 A professional and courteous manner while triaging both hardware and software issues
• Ability to problem solve
• Aptitude for Programming (C, C#, VBA, SQL, Ladder Logic, or other languages)
• Knowledge of PLCs (e.g. ControlLogix, Modicon, Siemens S7) is an asset
• Knowledge of HMIs (e.g. FactoryTalkView, Wonderware, iFix) is an asset
• Familiarity with IT/Networking and database applications is an asset
• Ability to read electrical schematics is an asset
• Excellent communication skills, both verbal and written
• Understanding of industrial environments, engineering and production processes
• Bachelor’s degree in Electrical Engineering, Mechatronics, Systems Design, Automation, Industrial Engineering or college equivalent
• Ability to complete all security clearance requirements that may be required for the performance of the work
New grads are welcome to apply. If you have graduated within the last 3 years, please submit a soft copy of your transcript (unofficial is fine).
Please apply directly on our website:
Other Job Information (if applicable):
Brock Solutions strives to create a respectful, accessible and inclusive work environment. Upon individual request, Brock Solutions will endeavour to remove barriers to the hiring process to accommodate those candidates with disabilities.
Job Type: Full-time
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance
• Monday to Friday
Supplemental Pay:
• Bonus pay
Work Location: One location