As a Logistics Coordinator you will focus on the customer service aspect of the business. Whether it be recognizing issues before they occur or fostering relationships with our clients and carriers. You will be an integral part of our dynamic team and continued growth.
The Logistics Coordinator provides strategic support to our operations and sales team. The core functions involve problem solving, communicating with customers and carriers and daily dispatching activities which involve but are not limited to; booking available loads from our customers; booking available loads on carriers; and tracking the loads that are booked until the order has been unloaded at the final destination. This is a salaried, full time position Monday - Friday, with the hours of 0800 - 1700.
WHAT YOU’LL DO:
• Serve as the frontline of defense for our customers by ensuring all their transportation needs are correctly executed.
• Schedule and Enter loads from customer tenders.
• Dispatch drivers to shippers and receivers based on customer needs.
• Track all shipments from start to finish to ensure customer satisfaction.
• Update shippers, receivers, and customers on status of loads.
• Utilize daily communication with both customers and carriers to aggressively develop relationships.
• Update Account Executive on problem loads, and what actions you are, or have taken.