Kforce has a client in Tampa, FL that is seeking a Specialist Customer Service. Responsibilities:
• The Specialist Customer Service enters and processes accurate and timely orders by utilizing EDI and order requirements
• Ensures accurate entry through knowledge of client's items/policies for proper delivery to the customer
• The Specialist Customer Service will reconcile orders to ensure the accuracy of information. Indicates discrepancy by tagging with promotion/pricing/etc. a dispute in the system
• Supports administrative activities by maintaining communication flow and serving as a liaison to Business Development Managers, and other support staff
• Assist in meeting Company and Client /Customer objectives by understanding sales volume, profitability and incremental growth opportunities for each brand
• Specialist Customer Service will ensure customer and client satisfaction by proactively seeking input, recommending solutions, and solving problems through independent thinking
• High School diploma or GED required
• 1-3 years of experience in Customer Service
• Good written communication and verbal communication skills
• Excellent customer service orientation
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Type: Contract
Salary: 15-15 Hours