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FINANCIAL COUNSELOR LEAD

H. Lee Moffitt Cancer Center

Location: 33612
Type: Full-Time, Non-Remote
Posted on: October 20, 2021
This job is no longer available from the source.
FINANCIAL COUNSELOR LEAD Business & Information Technology Hours: M-F 8:00 AM - 4:30 PM Day Shift - Full Time Paygrade/Wages/Salary Info: NE N22 - 19.6500 - 24.6500
Position Highlights: # The lead financial counselor on the business office team is responsible for overseeing the senior financial counselors, financial counselors, and funding specialists within the business office department. Act as a subject matter expert related through the financial assistant process as well as all other aspects of the financial counselor position. Acts as the liaison for the bad debt agencies and provides coverage for staff located at offsite campuses. # The Ideal Candidate Will Have:### A Bachelor#s Degree in Finance Healthcare Administration # Responsibilities: # Assists Supervisor and Manager in overseeing the Senior Financial Counselors, Financial Counselors, and Funding Specialist and the functions related to this position. Assists Supervisor with the quality assurance auditing of the monthly KPIs. Acts as a subject matter expert related to the financial assistance program, payment arrangements, and providing detailed estimates. Review detailed estimates of other staff prior to releasing to the patient. Assist with training new staff. Act as a liaison for the bad debt vendors by printing itemized bills, answering account inquiries, and handling patient disputes. Review and reconcile collection agency acknowledgements and statements. Review account collection activity and approve accounts for collection agency placement or bad debt write off. Maintain adjustments for Employees in active treatment. Maintain the master charity list Maintain the following work lists: Guarantor Holds and Financial Clearance Add-On lists. Acts as a back-up for all Financial Counselor positions. Perform in-depth account review and benefit verification to be able to respond to patient inquiries. Maintain current knowledge of federal poverty and basic Florida Medicaid guidelines. Reviews patient explanation of benefits for compliance with patient#s insurance policy and review of Moffitt payer contract terms for proper account resolution in response to patient inquiries. Performs all other duties as assigned. # Credentials and Qualifications: # High School Diploma Minimum five (5) years working in a healthcare related field with at least three (3) years focused on financial counseling Proficiency in mathematical calculations and various analysis techniques Working knowledge of third-party regulations, collection laws and techniques Must possess excellent communication skills Computer skills along with Microsoft Word, Excel, and PowerPoint #