When it comes to leading and inspiring a great merchandising team, have you got the goods? Are you able to model an engaging and outgoing personality and deliver exceptional guest service in all you do? This could be just the opportunity for you!
What you get to do:
As a Supervisor for Merchandise, you’ll play a lead role in ensuring positive, memorable guest experiences. You’ll strive to exceed guest expectations as you supervise a shift while also performing the duties of your supervised positions. This involves leading, inspiring and mentoring Assistant Supervisors and Ambassadors to deliver consistently outstanding performances. You will:
• Ensure adherence to policies/procedures and security, integrity, and safety protocols
• Create and edit weekly schedules for Ambassadors
• Monitor labor management, including managing meals and rest periods
• Drive sales and revenue goal achievement
• Discern customer refunds
• Oversee asset protection, damage control, and pricing adherence
• Monitor stock inventory, including damage and min/max
• Elevate inventory issues when necessary
• Ensure facilities exceed presentation, cleanliness, and quality expectations
• Troubleshoot and repair merchandise equipment
• Write and distribute Ambassador performance tracking documentation
• Communicate professionally and effectively with Ambassadors, Vendors and our Guests
• Perform other duties as assigned
What it takes to succeed:
• High school diploma
• College degree preferred
• Valid driver’s license
• Previous retail and theme park experience a plus
• Knowledge of Parkware, MMS, ATRB, Kronos, and Scheduler systems highly desirable
• Outgoing personality with strong communication and interpersonal skills
• Excellent math skills with the ability to create and interpret graphs/numbers
• Ability to learn and effectively use point of sale system
• Ability to maintain composure, multi-task and make quick decisions in stressful situations
• Computer proficiency Microsoft Office
• Familiarity with retail financial terms
What else is important:
• Must be able to lift, push, pull and/or carry up to 50 lbs.
• Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat. Position may be exposed to fumes, dust, odors and cold/heat temperature extremes
Perform cleaning duties; including use of cleaning chemicals
• Work a flexible schedule/hours based on business need, to include opening, mid-, and closing shifts; nights, weekends, and holidays
• Must be flexible in work locations as placement will depend on business needs and career development opportunities
The perks of the position:
As part of the SeaWorld family, you’ll enjoy a fun, fast-paced environment and great teammates, as well as:
• FREE park admission
• Discounted park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
Join the team !
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!
More Information
Park Name:
Busch Gardens Tampa
Location:
Tampa, FL
Requisition Number:
12931
Status:
Part Time
Pay Rate:
Relocation Provided:
No
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