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Bilingual Customer Service Representative

Temp Experts

Location: Tampa, FL 33607
Type: Temporary (unspecified), Non-Remote
Posted on: October 21, 2021
This job is no longer available from the source.
Bilingual Customer Service Representative
Temp Experts
Tampa, FL 33607
Temporary
Job details
Job Type
Temporary
Full Job Description TempExperts is seeking a Bilingual Inbound Customer Service Representative to join a government organization.
Responsibilities will include:
• Process inbound calls from potential applicants in need of social services.
• Answer questions about programs, application processes, etc.
• Work in multiple tabs and multiple screens on a computer.
• Exemplary attendance and punctuality.
• Maintain utmost professionalism and confidentiality.
Required Skills and Attributes:
• Bilingual: English and Spanish required.
• Work in a fast-paced environment, processing a high-volume of inbound calls.
• Proper phone etiquette, including a positive demeanor.
• Ability to multitask between incoming calls and logging notes/orders.
• Speak and type clearly and accurately, using proper grammar.
• Demonstrate compassion and patience, making callers the primary focus.
TempExperts is an Equal Opportunity Employer.