Systems Engineer:
General Experience Required for this Position:
• Troubleshoot help desk issues including hardware and software issues
• Install new hardware, systems, and software for networks
• Perform troubleshooting analysis of servers, workstations, and associated systems
• Document resolution for future reference
• Monitor system performance and keep customers informed of incident progress, impending changes or agreed outages
• Experience in Active Directory, Group Policy, share permissions, Exchange email accounts, and anti-virus
• Group Policy design and Maintenance / Active Directory Deployment and Migrations
• Hyper-V Deployment and Migrations
• Experience working for a Managed Services Provider (preferred)
Personal Expectations:
• Provide exceptional customer service
• Ability to self-start, self-schedule and complete tasks with minimal directives
• Willingness to follow company policy and adhere to standard practices involving documentation
• Must have a pleasant personality, a team-work type attitude and the ability to explain complex technology simply to customers
• Must have the ability to be on a rotational on-call schedule (at least one week out of every six)
• Must have a valid drivers’ license, up-to-date insurance and no major traffic violations (The use of your own car is occasionally required. Mileage will be reimbursed.)
We are looking for smart, motivated people who love technology!
Are you really good at your job but undervalued? Do you feel like you have more to offer but need the right environment where your skills are maximized? Are you willing to help with tedious tasks to prove your ability if the opportunity for fast-tracked growth is available? Are you unsatisfied with anything less than great work? If you answered yes to all of the above questions, this may be the perfect career opportunity for you. Our team is expanding and we are looking for high-achieving, ambitious and engaging people to grow with us!
Experienced Employment Type: Full-Time