Department Retail
Title Retail Store Manager
Req ID 179526BR
Job Description At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Exciting opportunity! You’re ready for that thrilling step up to major responsibility, supporting a team of hardworking, dedicated people every step of the way. Why? Because that caring, go-the-extra-mile mentality is rooted deep within you and you know that when one person succeeds, we all succeed. As a Retail Store Manager, you’re ready to lead by example, go All IN, and rally your team go-to-bat for customers, bringing passion, insight, know-how, and follow through to every interaction. Here, you’re more than a manager. You’re a born leader. You’ve put in the work, developed your leadership skills, and you’re ready to empower your team to give it their all in becoming the best in the world at connecting customers to their world. It’s an extremely big responsibility, it will take grit and dedication, but the reward is oh-so-sweet. Are you ready to be a driving force in this revolution? Good, because WE. WON’T. STOP.
Functional Group Consumer Group
Location FL1119-FL-Westshore
Location Address 221 N. Westshore Plaza 32C
City Tampa
State Florida
Zip 33609
Travel Required? No
Responsibilities • Go All IN to support your team through development, training, and mentoring, driving behaviors that will lead to earning a place in our customer’s hearts and store employee success.
• Complete observations of store employees’ interactions with customers, including feedback, to be used in development, training, and coaching conversations.
• Show your team you’re invested in their success through personalized performance management plans and conversations, as well as celebrating achievements through recognition.
• Lead by example, staying up to date on the latest and greatest products, services, training, and leadership best practices to remain an expert resource to your team.
• Ensure store employees meet and/or exceed defined, monthly success measurements and complete assigned training on time, and fully.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.
• Own store success and take ownership for store employees’ work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking, and implementing new store programs and initiatives.
• Complete additional duties and projects, as assigned by leadership, as needed.
Qualifications The experience you’ll bring.
• 2 years wireless retail experience, high volume preferred
• Bachelor's degree, preferred
What's in it for you:
• Competitive base pay, plus commission
• Benefits for part-time and full-time associates
• Medical, dental and vision benefits
• Matching 401(k)
• An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount
• Generous paid time-off programs
• Phone service discounts
• Education reimbursement
• Serious growth potential for your career
This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say? Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!
Minimum Qualifications • 2-4 years Management experience in Retail Sales
• 2-4 years Sales and Sales Management experience
• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED
• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work. The CDC defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and consider requests for exemption from this requirement during the offer phase as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others.
Company Profile T-Mobile U.S. Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Sprint. For more information please visit: http://www.t-mobile.com
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EOE Statement Equal Employment Opportunity
We take equal opportunity seriously—by choice.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Recruiter Deana Satow
Hiring Manager David Mlinarich
Positions Remaining 1
Career Band SL09
Schedule Full Time
25-Oct-2021