Job Description
Reference #: SENIO005036 Description The Company:
Milliman is among the world's largest providers of actuarial, risk management and technology solutions. The firm is organized as a partnership, with 150+ Equity Principals and revenues in excess of $1 billion. Milliman's consulting and advanced analytics capabilities encompass healthcare, property and casualty insurance, life insurance, financial services and employee benefits. Founded in 1947, Milliman is an independent firm with offices in over 60 major cities around the globe.
The Business:
Milliman's 4,000 professionals include actuaries, technologists, clinicians, economists, climate and data scientists, benefits and compensation experts, and many others. As the nature of risk has evolved over the past seven decades, so has the scope of Milliman's work. Today, the firm is helping clients address some of the world's most profound social and business challenges, including a looming retirement crisis, an evolving healthcare landscape, the effects of climate change, a global pandemic, and an insurance industry burdened by low interest rates and daunting reporting requirements. The firm delivers both consulting services and a portfolio of technology and data-based products across a variety of industries with a service-to-product revenue mix of roughly 60% services and 40% products on a consolidated basis.
Job Summary
The Learning and Development Manager implements Milliman's Learning Strategy and guides the design, management, and execution of a globally scalable and sustainable learning framework. This role will create, build and maintain an engaging Learning Management System (LMS) to develop the capabilities needed to ensure the future of Milliman. This role will also collaborate with talent development and HR on the delivery of other important talent development projects focused on onboarding, change management, coaching, career frameworks, and building high performing teams.
Primary Duties & Responsibilities
• Lead and implement an effective global learning and development strategy with an emphasis on real-time, action-based and digitally-enabled solutions.
• Develop strong relationships with important stakeholders to ensure that learning and development plans are aligned with both individual and team needs.
• Identify the most effective modalities and tools to support an array of learners (in-person, online, virtual, gamification, simulations, assessments, coaching and mentoring).
• Design and implement a strategy for a scalable coaching offering that is personally relevant and focuses on sustainable behavioral change.
• Identify strong vendor partners and digital learning platforms, manage those relationships and oversee the L&D budget.
• Identify effective professional development content for our Learning Management System.
• Monitor and establish metrics to ensure L&D efforts and make a compelling ROI case that results are efficiently and effectively meeting the business needs.
• Deliver in-person and virtual training where necessary.
• Serve as an internal consultant to our internal technical training functions on program development and execution.
• Drive awareness of available development resources through creative campaigns and other internal processes.
• Creation and implementation of leadership programs for high performing individuals.
• Partner with compliance with delivering required compliance training.
• Partner with Human Resources to consult on employee career development plans.
• Provide in-field coaching to managers and teams to develop the capabilities of leadership and enhance team effectiveness.
• Provide guidance and insights on change initiatives.
• Leverage experience and best practices to design scalable development resources and tools.
• Manages a team of instructional designers, LMS administrators, trainers, and organization development specialists.
• Conducts regular employee reviews along with annual Performance Evaluations.
• Assigns and monitors the workload of staff.
• Mentors and supports department employees in developing skills and experience.
• Assists in new employee training along with ongoing training of current employees while creating a goal-oriented atmosphere within the department.
Qualifications
• 8+ years of experience in an L&D related role.
• Bachelor's degree is required.
• Successful consulting mindset.
• Demonstrated performance in leadership development strategy, design, and delivery at a global level.
• Demonstrated ability to show L&D program effectiveness through compelling and measurable ROI metrics.
• Proven track record of successfully implementing talent development related programs.
• Ability to build cross-functional relationships and collaborate at all levels in an organization.
• Excellent communication skills including presentation, facilitation and written.
• Experience with multiple learning delivery approaches.
• Project management skills including the ability to manage complex programs and complex organizational structures.
• Microsoft Office Suite.
• Learning Management System (LMS).
• Familiarity with instructional design.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Milliman is an equal opportunity employer
Our company, with the full support of our Chief Executive Officer, is fully committed to the maximum utilization of all human resources and the goals of Equal Employment Opportunity and Affirmative Action. We recruit, hire, train, and promote, and consider qualified applicants for employment, in all job titles without regard to age, ancestry, citizenship status, color, creed, familial status, genetic information, marital status, national origin, political ideology, race, religion, sex, sexual orientation, gender identity, status as an individual with a disability, or veteran status, including qualified disabled veterans, Armed Forces service medal veterans, recently separated veterans, and active duty wartime or campaign badge veterans; and shall not discriminate against any individual, or any other characteristic protected by law.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Compensation and Hours
Salary Range: Not Available DOE (Depends on Experience) Not Available Other Benefits: Not Available Full or Part Time: Full Time (30 Hours or More) Job Duration: Over 150 Days Type of Job: Regular
Shift: Not Applicable
Hours per Week:
Hours Not Specified
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