Operations Manager
FenWall
Tampa, FL 33626
Full-time
Job details
Job Type
Full-time
Full Job Description At American Products, Inc. (API), we manufacture architectural metal products locally from our facilities in Oldsmar, Fl. These products include, but are not limited to the following: Storefronts, Doors, Canopies, Sunshades, ACM panel systems, Brake metal, Awnings, Roof screens, and handrails. Some of the largest national chains in the country are our customers, such as, Forever 21, H&M, Carrabbas, Chipotle, Footlocker, Lululemon, Warby Parker, Old Navy, Athleta, etc.
We are looking for an Operations Manager to be responsible for office management, operations and customer service as well as general maintenance of office procedures and employee training. You will lead efforts for procedure/work instruction documentation (create Standard Operating Procedures) to ensure continued improvement in operational efficiencies and successful growth. Most importantly, you will participate hands on in the day to day activities of office.
Operations Manager Responsibilities:
? Work directly with customers as well as internal staff
? Document and write new / update existing Training Manuals, SOPS, etc.
? Oversee operations and support of departments
? Perform internal training on all office protocols, procedures and other required areas
? Maintain detailed status of projects assigned throughout
? Ensure efficiency throughout all departments
? Participates in HR as needed
? Participate in sales and marketing as needed
? Work with logistics
? Basic accounting responsibilities
Operations Manager Requirements:
? Advanced computer skills an absolute must
? Superior communication skills, both verbal and written
? Very strong attention to detail
? Very strong clerical, organizational and phone skills
? Excellent customer service skills
? Ability to work in a flexible, dynamic and fast-paced working environment with ability to multi-task
? Proven track record in dealing with various personalities, working styles and departments while successfully managing a very busy, customer-focused office.
? Architecture, Construction, Manufacturing exp. a plus but not required.
Operations Manager Employee benefits:
We offer a wonderful benefits package including health, dental, vision, 401K with company match, paid vacation, and paid holidays. The company pays for 50% of the employees? health insurance.
Key Terms: operations manager, manager, management, operations, warehouse manager, operations supervisor, logistics, supervisor, hiring immediately
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