Parts Specialist
ACF, Inc.
Tampa, FL 33619
Full-time
Job details
Job Type
Full-time
Full Job Description Job Description:
Job Summary
The Parts Specialist will support air compressor and generator internal and external customers by taking parts orders via the phone, fax, email and walk-in customers and handling generator and/or air compressor parts inventory functions. These functions require electronic management of parts using company business systems as well as parts research, tracking, and vendor sourcing. In addition, this position requires supporting other parts personnel as needed.
Essential Job Functions
•
Perform technical skills including but not limited to, mechanical, electrical, troubleshooting and repair of generators
• Promote & sell parts over the phone, email, fax, and to walk-in customers
• Process parts orders and quote requests from the service department
• Shipping and receiving of parts
• Invoice completed parts orders
• Assist with the replenishment of truck inventories
• Process parts transfers to other branches
• Identify and resolve internal/external customer parts issues
• Maintain organization of parts and workflow by following inventory control procedures
• Meet and/or exceed sales goals
• Maintain an up-to-date knowledge of generator and air compresssor system and generator technology, including competitive industries
• Perform other parts department functions, including but not limited to, warehouse tasks such as forklift operation, housekeeping, putting away stock orders, loading and unloading truck shipments, preparing shipment of parts via UPS
Additional Job Functions
• Required to support the sales and service department, as well as other parts department personnel as needed
• Promote & sell parts over the phone, email, fax and to walk-in customers
• Process parts order and quote requests from the service department
• Shipping and receiving of parts
• Invoice completed parts orders
• Assist with the replenishment of truck inventories
• Process parts transfers to other branches
• Identify and resolve internal/external customer parts issues
• Maintain organization of parts and workflow by following inventory control procedures
• Meet and/or exceed sales goals
• Maintain an up to date knowledge of generator and air compressor system technology, including competitive industries
Perform other parts department functions, including but not limited to, warehouse tasks such as forklift operation, housekeeping, putting away stock orders, loading and unloading truck shipments, preparing shipment of parts via UPS
Required Experience:
Required Knowledge, Skills and Abilities (including physical and work environment)
• Computer literacy is required, including a working knowledge of Microsoft Office applications (i.e. Outlook, Word, Excel, Internet Explorer)
• General knowledge of service parts and service industry including but not limited to basic mechanical and technical aptitude
• Incorporate time management skills by prioritizing work assignments
• Proven interpersonal skills with both internal and external customers, including being a team player to create synergy within the office and company
• Ability to handle working in a NON-climate controlled environment for extended periods of time
• Required to wear proper PPE (personal protective equipment) including steel toe shoes
• Must be able to lift up to 50 lbs
• Must be able to operate a forklift and other material handling equipment
• Must have basic math skills for computing percentages, multipliers, sales tax, and totals on parts quotes/orders
PREFERRED
• Working knowledge of a Unix / AS400 like business system or NDS is preferred
• Proficiency in schematic and service documentation
Minimum Job Qualifications (education, work experience, licenses/certifications)
• High School or equivalent (GED)
• 1 to 3 years of parts sales experience (inventory control and warehouse experience preferred)
From: ACF, Inc.