Kforce's growing client is seeking a Client Services Representative to join their growing team. The Client Services Representative will ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. Additionally, they will follow up with clients to ensure that they are satisfied with the company product or service. Can you picture yourself working for one of -America's Ideal Employers-? Our client has received numerous awards and accolades due in part to their commitment to diversity, veterans, and fostering innovation. They've been named one of Fortune Magazine's -World's Most Admired Companies- of 2018 and are included in the -Top 50 Most Innovative Companies- named by Boston Consulting Group. With on-site training and mentoring, they are committed to your professional development as well.
• Proven ability to be Customer-Focused: Consistently delivering high-quality service
• Strong relationship management skills
• Excellent advisory skills to make appropriate recommendations based on client needs and provide advice
• Sales & Service Orientation: Ability to sell the organization's products/services, where applicable, and provide clients with a high level of service
• Ability to efficiently identify client needs and determine how to address them (i.e., whether to resolve them directly or escalate them to another individual/group)
• Knowledge of products/services offered by the organization
• Conflict management skills to resolve issues that may arise
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Type: Contract
Salary: 18-24 Hours