WHEN APPLYING PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI, ETC.)
Amerisure is an insurance organization charged with creating exceptional value for its Partners For Success agencies, employees and policyholders. As a property and casualty insurance company, Amerisures promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. Amerisure is an A.M. Best A (excellent) rated company and services mid-sized commercial enterprises focused in construction, manufacturing and healthcare. We are ranked as one of the top 100 Property & Casualty companies in the United States, with more than $835 million in Direct Written Premium and $937 million in surplus.
We are currently recruiting for a Commercial Customer Service Rater to join our team . This role can sit in any of the following locations: Farmington Hills, MI; Tampa, FL; Dallas, TX; Atlanta, GA; Indianapolis, IN or St. Louis, MO.
POSITION SUMMARY:
Supports marketing underwriting by processing a variety of routine to complex transactions related to multi-line, multi-state renewal and new business activities within established production capacity. Ensures all related support activities are delivered in a manner consistent with company procedures, service standards and priorities that are responsive to underwriting and service goals.
RESPONSIBILITIES
• Screen transactions to determine authority and process and/or refer to underwriter per established guidelines.
• Input transactional information and rating elements into automated system with a high degree of accuracy.
• Review output to ensure proper rating elements were applied.
• Maintain underwriting documentation using paperless policy environment per established guidelines.
• Research and resolve routine to complex issues and respond to inquiries to provide superior customer service to agents and other departments.
REQUIREMENTS:
• High school diploma or GED.
• 1 year of business or customer service experience.
• Commercial insurance industry experience preferred.
• Proficient computer skills required including Microsoft Office Suite.
• Ability to perform basic mathematical computations.
• Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
• Demonstrated strong organizational skills.
• Demonstrated successful ability to input data with a high accuracy rating, and strong attention to detail.
• Excellent verbal and written communication skills with the ability to interact with internal and external customers.
WHEN APPLYING PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER SUCH AS CHROME, FIREFOX, ETC.
Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. Amerisure offers a Compensation & Benefits Package that includes competitive base pay, performance based incentive pay, comprehensive health & welfare benefits, 401(k) savings plan, and profit sharing. In addition to generous paid time off programs, we allow our employees flexible and remote work arrangements. If you strive for excellence and are committed to personal and professional growth, Amerisure is looking for you.
Amerisure Insurance provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Amerisure Insurance complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Amerisure Insurance expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Amerisures employees to perform their job duties may result in discipline up to and including discharge.