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Cloud Operations Specialist

UKG

Location: Tampa, Florida
Type: Non-Remote
Posted on: October 16, 2021
This job is no longer available from the source.
Description
• Installs, tests, documents, and troubleshoots Workforce Dimensions Application
• Respond, troubleshoot, and resolve application-level issues for business and technical users of the solution, support Kronos upgrades for the hosted customer base.
• Delivers managed service offerings to Workforce Dimensions customers requiring ongoing support
• Delivery of the product offered by the organization
• Communicates effectively to both technical and non-technical individuals at various levels of customer organizations as well as internally.
• Uses consultative techniques and skills in their consulting services delivery.
• Basic knowledge of SSO and SFTP is required.
• Adhering to UKG best practices and guide the team to follow the same.
• Will be responsible for maintaining SLAs for the provision of the product
Qualifications
• Ability to navigate in Windows-based operating systems
• Familiar with running SQL scripts in SQL Management Studio
• Proficient in Microsoft's Office suite of products
• Basic PC and Server hardware knowledge and familiarity
• Candidates should hold at least 1 year education and/or work experience in information technology
• Technical aptitude - ability to quickly grasp and understand system functionality and architecture at a technical level
• Familiarity with Microsoft Active Directory, Microsoft SQL, Citrix
• Understanding of SQL and PowerShell
Corporate overview
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our employees are an extraordinary group of talented, energetic, and innovative people who care about more than just work. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture. Ready to be inspired? Learn more at www.ukg.com/careers
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO is the Law poster and its supplement .
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com or please call 1 (978) 250 9800.
no requirements Employment Type: OTHER