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Senior Voice Engineer

By Light Professional IT Services

Location: Tampa, Florida 33601
Type: Non-Remote
Posted on: September 8, 2020
This job is no longer available from the source.
Sr. Voice Engineer By Light Professional IT Services  | Tampa, Florida 33601 Unspecified Intel Agency (NSA, CIA, FBI, etc) Unspecified Overview
By Light is hiring a Senior Network Voice Engineer supporting JCSE to work in Tampa, FL. The Engineer will provide monitoring, incident management, problem resolution, control, troubleshooting, and reporting on the enterprise infrastructure.
Responsibilities
• Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
• Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices.
• Provide input or updates as requested/required in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations.
• Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure.
• Assist in developing TTPs/SOP documentation to support JNOC daily operations.
• Provide virtualization support with extensive experience with enterprise servers, networks, and desktops.
• Perform systems security administration functions, including creating user profiles and accounts.
• Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage.
Required Experience/Qualifications
• CCNP Collaboration
• IAT Level II certification required (Security+, etc.).
• Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency.
• Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.
Special Requirements/Security Clearance
• Top Secret clearance required