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Virtual Support Specialist

HCA HealthCare

Location: Tampa, Florida
Type: Full-Time, Remote
Posted on: October 14, 2021
This job is no longer available from the source.
Description
SHIFT: Work From Home
SCHEDULE: Full-time
Do you have a passion for healthcare and helping others? Do you enjoy working in a fast-paced, patient-centered environment? Jump-start your career at Parallon as a Support Specialist.
We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity!
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated professional like you to be a part of our team. Join us in our efforts to better our community!
As a Support Specialist, you will support Customer Service Representatives with patient account research and records coordination.
WHAT YOU WILL DO IN THIS ROLE?
• Match corresponding paperwork with account files
• Retrieve and provide information for Explanation of Benefits (EOBs) for Customer Service Representatives to respond to inquiries.
• You will perform research and correspondence functions to assist with responses to customer inquiries.
• You will assist in sorting, counting, dating and researching various pieces of information.
• You will assist with prioritizing incoming mail.
• You must meet or exceed unit minimum production goals.
Qualifications
• High School or GED preferred.
• Minimum one year related experience required, preferably in healthcare.
• Relevant education may substitute experience requirement.
Parallon is an industry leader in revenue cycle services. We partner with over 650 hospitals and 2,400 physician practices nation-wide. Our parent company, HCA Healthcare has been consistently named a World’s Most Ethical Company by Ethisphere and is ranked in the Fortune 100. We are dedicated to ensuring our patients have the best experience even after they leave our facilities.
Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#ParallonBCOM
Notice
Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here .
For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.
Employment Type: Full-time